Very courteous staff, clean facility and equipment. Lots of parking for personal vehicle
Moving Truck Rental in Ottawa, ON at U-Haul Moving & Storage of Orleans
Moving to or from Ottawa, ON K1C1T1? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Orleans.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Orleans
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Ottawa, ON.
Cargo vans and pickup truck rentals in Ottawa, ON
U-Haul cargo van rentals and pickup trucks in Ottawa, ON are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Ottawa, ON K1C1T1. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
The lines in the store took an incredible amount of time to get through. I was then interrupted by another customer trying to return his vehicle as no one was outside to process the return. I was told the vehicle was filled to 7/8ths of a tank however when I turned it on it was more like 3/4... so I had to stand in line again to inform the service counter person and have them adjust my booking. Frustrating experience overall but the truck worked. By the time I got out of the Center it was an hour past my pickup time.
There is a plastic mesh separating the cargo area from the which does not have a 'pass through' for long objects. That would be convenient.
They make a good job
Pricing is good. Would be good to have a smaller (lighter) utility trailor option easily operated by SUV's. Surprised at the amount of paperwork when the contract was also sent by email.
They're doing a good job and i was served expeditiously.
The booking, pickup, usage and returning of the truck was very efficient.
Only one person working at 530 . Long time to return vehicle . Need to promote the online return better . I was going to do that but didnt know where to drop keys. After 10 hours of moving waiting in line is aggravating as f . Other than that your place was great @
Friendly and accommodating
You need more staff to rent out equipment. Too long waiting to get a rental. Although our rep Catherine was very accommodating she had no other person to help with the load of people waiting to rent.
I booked for 2 days and 1200km but they changed the location the day before, and they changed the booking to 1 week and 999km. They charged me for 190km extra. I have raised this concern to uhaul and expecting a response soon
Poor customer support via phone or in person. Everyone there blames someone else or they dont know anything when questioned. I had a poor experience. I will never return, in fact I was so annoyed to took the rental truck back a few hour later.
The girl at the service desk in Orleans on Innes rd is completely useless. Let her go and you will have all positive reviews.
Very efficient and helpful!
Properly note the mileage and gas mark as I had to return to have it fixed after having the worker write it on the paper but never fix it in their system. Lack of communication with their workers. Also note there are many hidden fees.
your advertising is false your agents are misleading and I will not rent from you ever again
Cost of 59c per kilometer makes renting a cargo van not worthy for trips that are more than 15 km. It is easier than to rent it from "Homedepot" for $25 without mileage payment. I rented in U-Haul just because "Homedepot" is very busy now and I did not want to wait 2 hours for cargo van.
Very good service and the online pre-check in make the process much better.
Opted for contactless pick up due to COVID-19 precautions. When we arrived at the location, the vehicle was not parked in the indicated location, we needed to walk the yard to find the vehicle. The additional supplies that were order as part of the reservation (dolly, furniture dolly and furniture pads) were not in the truck nor were the keys. We needed to speak to an employee to obtain the keys and additional supplies.
Always politely greeted by staff. As always Paul is on top of everything to make sure his clients are happy and well taken care of. This morning I was dropping my the trailer rental. One team member was already outside doing a return. Paul came out to assist me to get me on my way home without a delay. Paul has always been a pleasure to deal with and makes my experience with U-Haul amazing. As always thank you Paul and Team for making every experience at U-Haul a great one. Georges 613-262-8617
I would recommend your trucks as I've had no issues with them but will not recommend the covered trailers as we rented a 6Ã—12 as several pieces got wet and damaged. Still waiting for the form to claim for damages.
The staff inside were very polite and helpful. Luigi who was working in the yard was great. A very kind and knowledgeable guy. He helped me hook up the trailer and gave me all the information I needed to operate it. Great team of people, there are a few other U-Haul depots that are closer to where I live but we always drive the extra bit to come to this location because of how great they are
If a reservation is made at a specific location for a specific time, do not change it within 24 hours of pickup to the furthest location from the initial one - you cost us two hours and an extra tank of gas. And fix your online system... by putting my husband as the primary driver (Two days after the initial reservation), my reservation was put into his name somehow, preventing me from dealing with anyone at uhaul to save my husband the hassle of driving to three different uhaul locations.
Took 45 min+ to get on the road with trailer. First attendent waslate to assist us, then cable extension needed to retrieve from other trailer, as was rubber strap to secure chain, then after hooking trailer discovered light were not working, had to disconnect, move to another trailer. All in all poor service from personnel and poor maintenance on trailers
Used the online self-serve option which was ok but then I had to go inside and line up to get my keys. Defeated the purpose of online self-serve. If you know which truck I was getting and what time I was picking up the truck (I was right on time) then the keys should be in the truck.