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DAVIDS C. | Overall ExperienceSelf Storage Units in Ottawa, ON, K1C1T1
U-Haul Moving & Storage of Orleans
Services at this Location:
Features Available at this Facility :
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Available Units (All Sizes are Approximate)

U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
What Is Online Move-In / Rent Now?
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383 Coventry Rd, Ottawa, ON K1K2C5 View Available Units6.4 miles from this location -
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Hawthorne Self Storage
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Other U-Haul Services
Storage Customer Reviews
- 4.5 Average Customer Rating
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We received an email from U-Haul saying that we were eligible for a few unit. So we decided to go with u-haul again for our now 3rd unit and when I made the reservation they said that shouldn't be a problem and they could apply that when we go in to confirm our booking. But when our employee went and booked he had to pay. I called and they said that they couldn't access this and a manager would call me back, but no one has. The reservation email also said (in bold letters) FREE lock, and we had to pay for the lock. So there is miscommunication and misleading information. It doesn't make us confident with U-Haul. We've been clients and have had a company profile for years now, have 3 storage units with you, we rent trucks on a frequent basis and occasional units for clients, and we are just trying to obtain the free 1st month promotion we received via email. Can this please be applied? Thank you Christa 613-863-9803 (company number on file 613-266-4075)
Jeremie D. | First ImpressionsTerry was so helpful and he offered a good customer service 👏
mohammad k. | Overall ExperienceI had an overall great experience. The staff is very friendly and helpful. The facility looked new and clean. I would not hesitate to use them again if I needed storage.
LEONARDO G. | Overall ExperienceAlthough, the overall experience with respect to storage was excellent. I was upset at UHaul policy with billing. When I first signed up for storage, it was pro-rated based on day of month I started. I had storage for several months and checked out days after being billed for a complete month. The associate at UHaul informed me there is no Pro-rating upon checkout. That’s very upsetting as I had to pay the entire month even though I checked out. On that basis, I wouldn’t recommend UHaul to anyone… sorry, I was ripped off because of this!
Nicola C. | Overall ExperienceAll your staff have been courteous and friendly as well as most professional. I am 86 and "tech-inept" so need a lot of help! Certainly very happy so far.
Gail G. | First ImpressionsThe washroom at the facility was disgusting. The ladies did not want to use it. Because of this I rated low. This cant happen again The access, available equipment and building set up was well thought out. .
Richard D. | First ImpressionsThe people and the facility are fine. Two things happened though, one when a mishap made that I had the wrong storage unit than the one reserved. Another unit was given after some time and back and forth. I had a truck full and two paid men waiting for two hours worth of salary.They compensated with a bigger unit for the same price, which was appreciated. The second thing happened was when I rented a truck to move in winter. When came the day and time the truck was in the back totally covered in ice and snow. It took a very long time to get it warm and roadworthy. Again making for delays and expenses with the hired help. No other truck was ready or help offered. Because of these two events I give an average rating.
LINE V. | Overall ExperienceThere should be signage and a map when you get off the elevator to be able to know which way you are going to get to your locker. There is a map on the first floor, I thought there would've been one on the 2nd.
Kim K. | Online Move InNot your fault. But location is very far
Bella Xin Ru C. | First ImpressionsThere is a problem with elevator door where it does not detect objects are in the door and forcefully closes the door
MOSLEM H. | First ImpressionsIt was a very safe and friendly experience. Will highly recommend. Thank you. Gael.
GAEL P. | Overall ExperienceI had water in my unit twice, luckily nothing was damaged but it shouldn't have happened.
Steve S. | Overall ExperienceThe young man who helped me (I am sorry, I did not get his name) was the most professional I have ever seen there. He was amazing, respectful, understood exactly what I needed. In my mind, he went above and beyond. If I owned a company, I would steal him from you.
Marie R. | First Impressions