On the first day, the access card was getting declined for not just me but other clients after 7pm office closing hours and we weren't able to get into the facility. Fortunately an employee was still on site to let us in. Would be great if Uhaul offered mailbox and safety deposit box service.
EUGENIA A | First ImpressionsSelf Storage Units in Ottawa, ON, K1C1T1
U-Haul Moving & Storage of Orleans
- Hours
- Directions
- View Photos
-
Promos
-
1-Year Price Lock:
Monthly price remains the same for your first 12 months. -
1 Month Free:
Ask about our 1 month free self-storage offer with any truck or trailer reservation! -
No Deposit Or Admin Fee:
$0.00 deposit or administrative fee.
-
1-Year Price Lock:
Services at this Location:
Contact Us
3636 Innes RdOttawa, ON K1C1T1
Services at this Location:
Office Hours
- Mon–Thur7 am - 7 pm
- Friday7 am - 8 pm
- Saturday7 am - 7 pm
- Sunday9 am - 5 pm
Storage Access Hours
- Mon-Sun: 5 am - 10 pm
- RV/Boat/Vehicle Storage
- Indoor Storage
- Climate Control
- Online Move-In/Rent Now
- Portable Storage
Services at this Location:
Features Available at this Facility :
- 1-Year Price Lock
- No Deposit or Admin Fee
- Drive-In Loading/Unloading
- Heated storage: Just like your home!
- Climate Controlled: Just Like Your Home
- Comprehensive Pest Control
- Individually Alarmed Rooms
- 24-Hour Video Monitoring
- Customer Assistance Intercoms
- Indoor Storage: Twice the Protection and Security
- Online Move-In/Move-Out
- Automatic Payment Plans
- Free Online Account Management
- Covered RV/Vehicle/Boat Storage
- Personalized Access Card
- Room Sizes For Every Need
- Free Use of Loading Carts
- Your Lock/Your Key
- Clean - Dry - Secure
- Customer Re-Use Centers
- ADA Accessible
- Onsite Forklift Operators: Pallets and Large Shipments
- Package Signing and Receiving
- Padlocks, Boxes, Packing Supplies
- SafeStor Protection
Promotions:
-
1-Year Price Lock:
Monthly price remains the same for your first 12 months -
1 Month Free:
Ask about our 1 month free self-storage offer with any truck or trailer reservation! -
No Deposit Or Admin Fee:
$0.00 deposit or administrative fee.
Available Units (All Sizes are Approximate)
Indoor Storage
Located inside a single or multi-story building, these indoor units provide two layers of protection. They keep your items safe against the elements, while additional security features keep your items secure.
Indoor Storage
Located inside a single or multi-story building, these indoor units provide two layers of protection. They keep your items safe against the elements, while additional security features keep your items secure.
Small | 50 sq ft
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Small
5' x 5' x 14'Miscellaneous Storage
Size Guide- Rate:
-
$89.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Elevator
- Climate
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 5' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$109.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$134.95
Per Month
- Interior
- 1st Floor
- Street Level
- Heated
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 10' x 14'1-2 Bedroom Home
Size Guide- Rate:
-
$139.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Elevator
- Climate
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$139.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Elevator
- Climate
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$154.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$154.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- ADA
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
2 Units Left!
Rent Now to Secure Your Room!
Medium | 51-150 sq ft
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Medium
8' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$199.95
Per Month
- Interior
- 1st Floor
- Street Level
- Heated
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$209.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Elevator
- Climate
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$214.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
*Structural Column In Unit
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$219.95
Per Month
- Interior
- 1st Floor
- Street Level
- Heated
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$229.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
-
Medium
10' x 15' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$299.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Elevator
- Climate
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Medium
10' x 15' x 14'2-3 Bedroom Home
Size Guide- Rate:
-
$299.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Elevator
- Climate
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium
10' x 15' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$304.95
Per Month
- Interior
- 1st Floor
- Street Level
- Heated
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room!
Vehicle Storage (RV, Boat, Car & More)
Keep vehicles secure, avoid space limitations at home, and avoid neighborhood ordinances. Vehicle storage options include open parking space, covered spaces, or indoor/enclosed storage.
Vehicle Storage (RV, Boat, Car & More)
Keep vehicles secure, avoid space limitations at home, and avoid neighborhood ordinances. Vehicle storage options include open parking space, covered spaces, or indoor/enclosed storage.
Medium | 51-150 sq ft
-
- RV/Boat/Vehicle/Parking
- 1st Floor
- Covered Level
- No Climate
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Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
Storage Lockers
Storage lockers are generally reduced-height storage units. Located inside of a self-storage facility, these units provide the same security and convenience of traditional storage units.
Storage Lockers
Storage lockers are generally reduced-height storage units. Located inside of a self-storage facility, these units provide the same security and convenience of traditional storage units.
Small | 50 sq ft
-
Small
5' x 7' x 8'- Rate:
-
$89.95
Per Month
- Lockers
- 1st Floor
- Upper Level
- Heated
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 7' x 5'- Rate:
-
$94.95
Per Month
- Lockers
- 1st Floor
- Lower Level
- Heated
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
Drive Up Storage
Located outside, drive up storage units provide customers convenience. Much like a garage at home, pull up with a vehicle anytime during access hours to quickly load and unload your possessions.
Drive Up Storage
Located outside, drive up storage units provide customers convenience. Much like a garage at home, pull up with a vehicle anytime during access hours to quickly load and unload your possessions.
Small | 50 sq ft
What Is Online Move-In / Rent Now?
Other U-Haul Services
-
Propane
Propane service delivered straight to your door!
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Customer did not leave a comment.
Rita K | Overall Experience- Rating:
- 1.0
Customer did not leave a comment.
Clarens J | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Annette V | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Harold P | Online Move In- Rating:
- 3.0
Overall, the customer service experience was satisfactory and appreciated. My only concern is the mileage billing. I was charged for 73 miles (117.5 km), but I estimate that I drove no more than 80 km in total. It seems the truck’s odometer may not have recorded the distance accurately. I also have concerns about the fuel credit upon return. I returned the truck with fuel, but the credit applied does not appear to reflect the actual amount fairly. Regards.
HERVE N | First Impressions- Rating:
- 5.0
I’m very happy for the time being with you company is very well organise and provide professional service
DARIUSZ M | Overall Experience- Rating:
- 3.0
The lockers themselves are very good and good value for the money. The administration is chaotic. I've been locked out of my locker several times even though my account is in good standing. Then it's hard to find someone to fix that and lots of waiting involved as they get the custodian. Lord help me if that happens after office hours. I could have been given a climate controlled locker at the same size and price as the heated locker, (and climate control would have been better for my family photos), but was not told about that on my first move in. Some time later, I learned about this accidentally, so got the climate controlled, and had to do the move AGAIN. Got locked out of my first locker AGAIN on that moving day. Could have used an orientation on my first day because a lot of little details tripped me up at first, like I had to cut open the lock-out tag of my locker when I first rented it and hadn’t brought scissors. I was not told about the charge for my personal lock until we were finalizing the first locker payment. When I moved my locker to the climate controlled, they didn't tell me there would be a $5 one day overlap fee. I had been under the impression they gifted you the moving day. So the overlap fee was a surprise when I went to sign the papers. So, essentially administratively chaotic. And a little bit a of low point that access isn't 24 hours. But they're up front about that and the cheaper rate reflects that inconvenience. The only person who really knows what’s going on there and how things operate is the custodian, Mindy. BUT - the lockers themselves are good and the pricing is good and about right for what you get.
Corinne F | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
PEDRO M | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Sylvie D | First Impressions- Rating:
- 5.0
Thank you!
ELISEO L | Overall Experience- Rating:
- 5.0
Harpreet was outstanding, walked me through everything and was very professional and knowledgeable. Jennifer was also working that day and provided assistance. Excellent team!
jennifer c | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Robert N | Overall Experience- Rating:
- 2.0
Customer did not leave a comment.
Raphael K | Overall Experience- Rating:
- 5.0
The staff at the Orleans Innes location are amazing. They are very friendly, accommodating and very helpful. They go above and beyond what they are expected to do to make their customers happy and give them a good reason to come back.
MOHCINE C | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
PAUL T | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Mohcine C | Online Move In- Rating:
- 5.0
It was a pleasure doing business with your staff they were very professional
MICHAEL M | Overall Experience- Rating:
- 5.0
The person who helped me was really nice and helpful. The whole process was very simple and quick
lynn W | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
KEVIN O | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Richard L | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Chantal H | Overall Experience- Rating:
- 5.0
Very nice service
THADEE M | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
inge g | Overall Experience- Rating:
- 1.0
The person at the front desk did not explain how to use the key or show the location of the locker. I bought a padlock as I didn't know a free padlock was provided. I wasn't able to use the card and had to seek assistance from another staff member. The rear loading bay needs repair (cheap but significant). It's cheap but I'm not sure if I would recommend that location (older building) to someone unless that have no other choice but to go with this cheapest option. Customer training is woefully lacking.
Chadwick A | First Impressions