i HAD TO DRIVE AN HOUR TO GET A TRUCK FROM THAT LOCATION, i HAD A RESERVATION AND THEY COULD NOT FIND ME A TRUCK, INITIALLY i RESERVED ONLINE LIKE 3 WEEKS EARLIER, BUT BEFORE 2 DAYS OF PICKUP, i RECEIVED A CALL SAYING THAT LOCATION i RESERVED ONLINE IS NO LONGER AVAILABLE, THEN THE REP SAID SHE FOUND ME A SIMILAR TRUCK AT A LOCATION 15 MILES AWAY AND i SAID OK. WHEN i WENT TO THAT LOCATION ON THE 12TH OF JUNE, THE REP SAID WE DO NOT HAVE A TRUCK FOR YOU, AND i WAITING AND THEN i CALLED THE MAIN OFFICE AND THE REP THERE SAID TH\AT THERE ARE NO TRUCKS AVAILABLE FOR YOU AND SHE WAS TRYING TO FIND ONE, THEN i CALLED AGAIN AFTER AN HOUR OR SO AND SHE SAID THE ONLY TRUCK AVAILABLE IS IN OXFORD MI WHICH IS LIKE AN HOUR AWAY, AND SHE SAID IF YOU DON'T TAKE THAT i WONT BE ABLE TO GET YOU A TRUCK TILL MONDAY IF ANY. i WAS STEERED AROUND WITHOUT REGARD TO MY TIME AND COMMITMENTS, i HAD TO MOVE MY ELDERLY MOTHER FROM HER APPARTMENT BUILDING AND AND i CAN NOT CHANGE THE SCHEDULE, AND i HAD \5 MEMBERS OF THE FAMILY THAT TRAVELLED TO MICHIGAN TO HELP IN THE MOVE. SO i ACCEPTED AND DROVE TO OXFORD AND PICKED UP THE TRUCK. THE LADY SAID SHE IS GIVING ME A 50 DOLLARS CREDIT FOR THAT, AND i SAID THE NOT EVEN THE GAS FOR TRAVELLING THAT FAR TO PICKUP..MOHAMAD SOBHI S.
Moving Truck Rental in Oxford, MI at Stor N Lock
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Oxford, MI 48371
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 5.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
the trailer as you know does not have a jack to raise hitch to ball. Had to bring another person to help lift hitch off of the ball.LAWRENCE JOSEPH S.
Very helpful, the man came out after hours to help me unhook trailer. Very nice manALLEN EDMUND K.
Very friendly and helpfulRODNEY DAVID M.
The guy in Oxford was very helpful I'll be unhooked and had me out of there in 5 minutesWILLIAM EDWARD L.
Nothing, it was greatHENRY CLAY D.
This location is consistently awesome. Great customer service from Becky! They were running short on moving blankets so I received a call letting me know and I was asked if I needed all 12. I indicated that I would and Becky went out of her way to find some at other uhaul stores, pick them up the night before and had them ready to go for me. The truck and dollys I requested were all ready to go. Great experience!!! Highly recommend this location.Robert N.
I did not authorize a cleaning fee nor was one necessary. All equipment was returned including the pads. I want a refund of this fee.GARY G.
I can't imagine a way for you to improve on my rental or on the people that booked and assisted me in picking up the truck. Everything went as smooth as possible. Thank you so much!STANLEY LEROY W.
Excellent service and very courteous personnel, extremely clean vehicle! Highly recommend this location for future service!!!!NORMAN FRANCIS B.
We dropped the truck off in the evening after hours. But I had used this site previously and the staff was very accommodating and helpful. Thank you for going above and beyond during this crazy 2020 year.JESSICA SUZANNE M.
Very clean and very helpful . The Uhaul App wouldn't let the transaction to be completed so the agent had to hand write the contract. She was very efficient and I highly recommend this locationDAVID T.
Outside of vehicle was pretty dirtyRonald B.
Great customer service by both individuals i spoke with. Becky was one of them. Thank you!MICHAEL EUGENE P.
Great customer service. My uhaul came in late but the staff kept in contact with me the whole time!!!!Deann K.
The brakes were very loud and probably needed to be serviced.LOUIS RICHARD F.
Pick up location close to home. Drove past 5 Uhaul locations to pick up my rental. Then had to pay $60 extra because of the pickup location.RONALDJAY Y.
Prompt, Courteous, Professional. Recommend. 5 Stars!GEORGE THOMAS B.
Improve your website. The user interface is horrible, has a tendency to show only half the screen. It also gives the person making the reservation a false sense of confidence that the vehicle they are trying to rent will be at the location that appears on the drop down menu. This is why I chose Waterford, rather than Sterling Heights, as my location for pick up. Only to receive a VM & Text from you that my vehicle was unavailable. When I called back the person I spoke with was helpful but rude and while I am sure she probably had enough of dealing with people who were upset I didn't appreciate her demeanor on the phone. However, she did find me another vehicle, which was larger than I needed in Fenton. I told her to hold it and I would call back. Which I did w/in the hour. The customer service person I spoke with was polite and locked in the reservation at the Fenton location and gave me 40 miles for the inconvenience. I arrived at Fenton on 8/15 at 11:00 a.m. only to find that the truck had not been returned and that the people running the uhaul rental out of the Sears store were unaware of it until I said something. So I called uhaul and the person was extremely helpful, polite and got me truck in oxford and gave me additional miles. The truck itself was great and endud up being what I had originally wanted.Charles P.
Carefree experience. Will, without a doubt Use and send all friends and acquaintances here. !kathi R.
The staff was wonderfulWILLIAMJAMES W.
Great Service.Jonah T.
I noticed you charged me for fuel. To offer an area of improvement, this 7/8 full requirement when there is no marker on the actual gas gauge is very misleading. I followed your picture and appx gallons to add which was 1.9, I added over 2 and you added on top of that. You should make it more clear, make it 3/4 or full and use a marker on the gauge. It appears to me your trying to get customers to screw up so you add a charge and then never fill up the actual tank to 7/8. That's what the law would call a racket!CHRISTINE MARIE H.
Pickup was quick and simple; no issues.Kevin M.