Moving Truck Rental in Palatine, IL at U-Haul of Palatine

6847 reviews

1235 E Dundee Rd   Palatine, IL 60074

(847) 202-9641

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(847) 202-9641

1235 E Dundee Rd
Palatine, IL 60074

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
Adaptive reuse location
Truck Rentals

One-Way and In-Town Local Rentals in Palatine, IL 60074

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

  • Building Icon
    History

    We have an adaptive reuse program to better the enviroment!

Customer Reviews

Average Customer Rating

6847 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

The girl who helped us was friendly, helpful and knowledgeable - super easy process and will rent again. Thanks!

Timothy M. 
Rating:
5.0

The team at this location is amazing. Always helpful, Always positive, always with a smile. The selection and availability of equipment is great too. Keep up the good work!

Boris D. 
Rating:
5.0

Best location I've experienced.

Daniel S. 
Rating:
5.0

The employee was amazing! He was very helpful and took the time to answer all my questions and returned my phone call (for more questions). Thanks you UHAUL

William G. 
Rating:
5.0

Very friendly service staff and very helpful!

Jacqueline S. 
Rating:
5.0

People were good, process easy. thanks

Thomas S. 
Rating:
5.0

This is a very friendly place. The people here treat as the okd days were. Great trucks and very helpful. I will come back there

Leandro C. 
Rating:
5.0

Friendly checkin person.

Norman S. 
Rating:
5.0

I forgot to remind them to add in furniture dollies I ordered when I left. Turned out I did not need them and she very graciously took it off the bill without question BUT I should not have to remind them to give me the equipment.

Mark M. 
Rating:
5.0

Better communication with customer with ALL information on pick up and drop off location.

Kader B. 
Rating:
5.0

Excellent service and help

Terry G. 
Rating:
5.0

NOTHING !!! everything was just perfect, both associates Michael and Emily was super nice, super friendly, super helpful, A+ location, A+ staff ! Thanks to both !

Michal B. 
Rating:
5.0

I initially tried to use the mobile process, however, it was difficult and directions were unclear so the staff at the UHaul location helped me do the process in person, which was much easier. The issue is that when I provided a secondary contact it kept saying I used this to register when I filled out the reservation form so I had to keep trying different secondary contacts. Also, unknowingly to me, you were trying to call that person on the spot. This is extremely inconvenient for the renter when I'm standing on-site trying to obtain my rental.

chris P. 
Rating:
5.0

Nice people

Marcin N. 
Rating:
5.0

Your phone system is not user friendly . I wanted to leave the Palatine location a message that I would be late on the return due to a medical issue with my wife and was told per automated voice that there was a 20 minute wait 👎

Jay N. 
Rating:
5.0

Great location, Excellent customer help. Recommend and will use again.

Andrew Y. 
Rating:
5.0

Very friendly and courteous staff

Danny S. 
Rating:
2.0

when we picked up the truck we took a picture of the gas because we wanted to make sure we put gas in it. We got there and they try to tell us that we did not put gas in the truck. When we just left the gas station and I had prove to show it. Non of the employees were wearing masks . I used this location twice in one month and had problems the first time then again. Wont be picking them anymore.

David W. 
Rating:
5.0

The Service was outstanding. The store needs to be arranged differently. It's to congested with products.

Theodore A. 
Rating:
5.0

Everything went perfect. Excellent job by employees. Thanks

Bryan B. 
Rating:
5.0

Great location but very disappointed with my experiance with the company itself originally i was supposed to pick up the truck at maaco collision repair in wheeling il but they set it up pick up incorrectly and was not able to pick it up. After being with customr service for over an hour and being transferred from department to deparment finally someone from uhaul customer service told me to go to the palatine location to pick uo the truck. I wasted so much time during the pick up process and had to pay extra unnecessary miles due to being redirected to andifferent location. Palatine location was helpful but Maaco collision location made me rate my overall experiance a 1 out of 5.

Kevin G. 
Rating:
5.0

This was my first time personally renting from this location and everything went very smoothly. I needed an enclosed trailer that was low enough to the ground to get my toolbox in cause I recently moved. I walked in and was able to rent it out for 5 hours at an incredible rate. From start to finish the process was very quick and easy. The staff was also very helpful and very professional. I will definitely be returning for future needs. Thank you!

Wesley T. 
Rating:
5.0

staff was very friendly

Yevgeniy N. 
Rating:
5.0

The experience was very good. Friendly, knowledgeable staff.

Greg R. 
Rating:
5.0

Emily was amazing as always! It's always a painless transaction with U-haul of Palatine!

Ryan K. 
No reviews have been submitted for this location.

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