The girl who helped us was friendly, helpful and knowledgeable - super easy process and will rent again. Thanks!Timothy M.
Moving Truck Rental in Palatine, IL at U-Haul of Palatine
Palatine, IL 60074
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
One-Way and In-Town Local Rentals in Palatine, IL 60074
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have an adaptive reuse program to better the enviroment!
- 5.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The team at this location is amazing. Always helpful, Always positive, always with a smile. The selection and availability of equipment is great too. Keep up the good work!Boris D.
Best location I've experienced.Daniel S.
The employee was amazing! He was very helpful and took the time to answer all my questions and returned my phone call (for more questions). Thanks you UHAULWilliam G.
Very friendly service staff and very helpful!Jacqueline S.
People were good, process easy. thanksThomas S.
This is a very friendly place. The people here treat as the okd days were. Great trucks and very helpful. I will come back thereLeandro C.
Friendly checkin person.Norman S.
I forgot to remind them to add in furniture dollies I ordered when I left. Turned out I did not need them and she very graciously took it off the bill without question BUT I should not have to remind them to give me the equipment.Mark M.
Better communication with customer with ALL information on pick up and drop off location.Kader B.
Excellent service and helpTerry G.
NOTHING !!! everything was just perfect, both associates Michael and Emily was super nice, super friendly, super helpful, A+ location, A+ staff ! Thanks to both !Michal B.
I initially tried to use the mobile process, however, it was difficult and directions were unclear so the staff at the UHaul location helped me do the process in person, which was much easier. The issue is that when I provided a secondary contact it kept saying I used this to register when I filled out the reservation form so I had to keep trying different secondary contacts. Also, unknowingly to me, you were trying to call that person on the spot. This is extremely inconvenient for the renter when I'm standing on-site trying to obtain my rental.chris P.
Nice peopleMarcin N.
Your phone system is not user friendly . I wanted to leave the Palatine location a message that I would be late on the return due to a medical issue with my wife and was told per automated voice that there was a 20 minute wait ðŸ‘ŽJay N.
Great location, Excellent customer help. Recommend and will use again.Andrew Y.
Very friendly and courteous staffDanny S.
when we picked up the truck we took a picture of the gas because we wanted to make sure we put gas in it. We got there and they try to tell us that we did not put gas in the truck. When we just left the gas station and I had prove to show it. Non of the employees were wearing masks . I used this location twice in one month and had problems the first time then again. Wont be picking them anymore.David W.
The Service was outstanding. The store needs to be arranged differently. It's to congested with products.Theodore A.
Everything went perfect. Excellent job by employees. ThanksBryan B.
Great location but very disappointed with my experiance with the company itself originally i was supposed to pick up the truck at maaco collision repair in wheeling il but they set it up pick up incorrectly and was not able to pick it up. After being with customr service for over an hour and being transferred from department to deparment finally someone from uhaul customer service told me to go to the palatine location to pick uo the truck. I wasted so much time during the pick up process and had to pay extra unnecessary miles due to being redirected to andifferent location. Palatine location was helpful but Maaco collision location made me rate my overall experiance a 1 out of 5.Kevin G.
This was my first time personally renting from this location and everything went very smoothly. I needed an enclosed trailer that was low enough to the ground to get my toolbox in cause I recently moved. I walked in and was able to rent it out for 5 hours at an incredible rate. From start to finish the process was very quick and easy. The staff was also very helpful and very professional. I will definitely be returning for future needs. Thank you!Wesley T.
staff was very friendlyYevgeniy N.
The experience was very good. Friendly, knowledgeable staff.Greg R.
Emily was amazing as always! It's always a painless transaction with U-haul of Palatine!Ryan K.