The manager is/was unprofessional and discourteous. When I first arrived at 10am to pick up the truck, the office was closed I had to wait until 10:30 before he opened the door. He was also on the phone and had it on speaker and spoke to the person on the other end like I was disturbing his phone call. When I returned the truck, he said park it back outside where it was and I will check it in later, I just need the keys. I did as instructed, I tried to give him the fuel receipt and he said again all I need is the keys. Then I got the final bill and he charged me for fuel. I added 2.58gal and drove the truck 35 miles...that is more than enough fuel for 35 miles.
CRAIG M.
Four State Storage Lease Co LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Palm Springs, CA 92262
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- 4.0 Average Customer Rating
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I was charged for “SafeMode†insurance when I specified multiple times I did not want it. This is completely unacceptable and I will never use uhaul again because of this. The man who handled my reservation preceded to charge me for something I said more than once I did not want or need.
Jazmine P.I want to let you know how nice, friendly and welcomed your employee named Charles at the 500 W. Radio Road location made me feel!!! I will not go to a place of business that DOESN'T MAKE ME FEEL WELCOME (again)!!! You have a great employee! thanks, DALE GUSMAN
Dale G.all perfect
gene F.No negative comments.
RODNEY C.