The manager is/was unprofessional and discourteous. When I first arrived at 10am to pick up the truck, the office was closed I had to wait until 10:30 before he opened the door. He was also on the phone and had it on speaker and spoke to the person on the other end like I was disturbing his phone call. When I returned the truck, he said park it back outside where it was and I will check it in later, I just need the keys. I did as instructed, I tried to give him the fuel receipt and he said again all I need is the keys. Then I got the final bill and he charged me for fuel. I added 2.58gal and drove the truck 35 miles...that is more than enough fuel for 35 miles.CRAIG M.
Four State Storage Lease Co LLC
(U-Haul Neighborhood Dealer)
Palm Springs, CA 92262
- Mon–Fri9:30 am–6 pm
- Saturday9:30 am–4 pm
Services at this Location:
One-Way and In-Town® Rentals in Palm Springs, CA 92262
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- 4.0 Average Customer Rating
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I was charged for â€œSafeModeâ€ insurance when I specified multiple times I did not want it. This is completely unacceptable and I will never use uhaul again because of this. The man who handled my reservation preceded to charge me for something I said more than once I did not want or need.Jazmine P.
I want to let you know how nice, friendly and welcomed your employee named Charles at the 500 W. Radio Road location made me feel!!! I will not go to a place of business that DOESN'T MAKE ME FEEL WELCOME (again)!!! You have a great employee! thanks, DALE GUSMANDale G.
all perfectgene F.
No negative comments.RODNEY C.