No warning about fueling up the tank. And charged me insurance which I didn't select onlineNachuan Y.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Palo Alto, CA 94306
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- 3.0 Average Customer Rating
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They did not explain properly about the fuel charge. I was not sure about refilling the tank or not. The tank was less than half full. I drove the truck for 15 miles and after returning they charged me 50 dollars for 2galons of fuel. Complete robbery of my money.Shouman D.
The car didnt have a full tank and after I returned the car, the manager filled to full tank and charged me for it. I only drove 22miles and paid for a quarter of the tankBaiYang W.
There was a piece of gum in between the seats on floor. I have a picture of mileage before and after and the difference is about 20 miles. However when I tried inputting the miles in the check out they said it was 50. Not sure exactly why the initial mileage was incorrect.Mike W.
I rented a dolly because I had to move a lot of heavy furniture and boxes but the dolly was not in the uhaul. It was extremely inconvenient to not get what I paid for, acceptable.Tony B.