Last month, we had to move an elderly relative, and the proprietors could not have been kinder. We received all the supplies we needed, a few of which were comped. Of course, the move took far longer than hoped. Owing to a time-defined obligation that evening, I was unable to top off the gas tank before returning the van to Greenmail. When I tried to give the proprietor a $20 bill the next day to cover the gas, he gently waved it off. On an emotionally fraught day, his kindness meant everything.
VERA S
GreenMail
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Palo Alto, CA 94306
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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charge me insurance without asking me.
Chao LThe person at the register should not have overcharged me. I opted out of the safe move fee of 30 dollars and was still charged for it. I only needed the vehicle for 4 hours.
Denishia HI only used this location because the equipment was not available at my preferred location in Mountain View and U-Haul transferred my reservation here. The location was closed when I picked up the equipment. I did not interact with anyone at the location to give it a better rating than "average". Only bummer, I did NOT receive the 6 furniture pads I ordered in my reservation. It was a cold night and the back of the truck was unlocked when I picked it up in the morning, so they could have been taken by someone who needed them for warmth. The location couldn't control that.
Jessica CYou charged me way too much. The invoice was made at 65.67$ with 10 MI and I got chaged at $117.25$ with 14 MI. The charge should be added S5.56 more towards the 4 MI added from the approximated travel MI. Why my safe move went up to S30 from S15 and Rental charge twice as well? I did return on the date I rented (8/17/2024 3:15 pm), NOT 19th 10:01 AM. Go to Hell.
SUNG K