While the Parker Feed location was excellent, my day did not start off excellent. I originally had a confirmed reservation at the Mobile One location; however, when I arrived (even with a confirmed reservation number and picture of the location of pick-up) I was told that they did not have my reservation and that they did not have any 26 ft trucks left. As you might expect, when you have movers on the way to the house - this put me in panic mode. I guess I should not have been surprised, as this has happened before at U-Haul. I'm not sure why your systems allow a reservation to be placed if there are no trucks or why your system allows a reservation to be placed at one location - only to receive a call saying they don't have the truck you need and give you the address of another U-Haul further away. Of course no one gives a credit or discount on mileage now that you have to drive an extra 10 miles each way to pick up the truck and return it - since it's NOT the location closest to your house. U-Haul you need to do better. Not sure if its a Broken Process or a Broken Promise, but either way IT'S BROKE! FIX IT!!!!
MICHAEL M
Parker Feed & Western Supply
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Parker, CO 80134
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Great service at this location!
MICHAEL AGreat people and service.
WILLIAM GVery friendly and knowledgeable staff.
SEAN HEverything worked out perfectly!
Edward C