The truck had a broken mirror being held together with some sort of strap and a large part of the driver's side of the Uhaul itself was broken and being held on by a zip tie. This is the second time I've rented this same vehicle and it drives fine, but I always wonder if I'm going to be asked to pay for the damages to this vehicle that have been present for at least a few months now. The Sunoco staff are friendly and the location itself is just fine, but this vehicle should be repaired or maintained as it is a poor reflection on Uhaul's reputation.
JEREMY B
Parkville Sunoco
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Parkville, MD 21234
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Customer Reviews
- 4.0 Average Customer Rating
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Have unlimited mileage for the rental of the truck. because a 19.95 rental truck should not end up costing almoat 100 for a few hours.
HARRIETTE JThis location was unprofessional. Not only did they threaten to file charges for being a day late. They attempted to charge my card $300 extra dollars, when the extension fee was $38.00. The extension fee was paid before returning the vehicle. The odometer started to blink on and off on the vehicle. And I received the vehicle with an 1/8 of gas in the tank. And the vehicle was returned with more than half a tank.
Jasmine ANot a thing! This was the quickest process I've ever had with Uhaul
JUANITA GFender on driver side was missing 4 or 5 rivets and was bent outward from the body of the truck by about 2 feet. Additionally, the passenger side mirror was loose. Everytime there was a slight bumb in the road, the mirror moved making it impossible to see traffic on that side.
DENNIS F