I had a 12:45 pm appointment to pick up the truck and no one was there. I called the phone number and was told they would be there shortly. I waited an hour in the hot sun for them to get there. Giving me 15 to get to where I needed to be. I was not happy at all with this location and service. On top of that, I was charged for not refilling the truck to 1/4 fill and I did put it back to where it was. Not a good location at all.Devoria E.
Lotts Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Pasadena, TX 77503
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 2.5 Average Customer Rating
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Dropped truck off before time and still got charged extra for not dropping off in time because employees checked the vehicle later.Umama K.
No other uhauls around. No idea where to parkChris C.
The truck had trash in front cab, turn in is done trough app only but the lady that runs this one is very nicedavid B.
Needs signage for location and needs to answer phone for drop off contactKirsten L.