My review is not against any of the locations pick up or drop off. My review is against UHAUL themselves. I reserved my 10ft truck 3 weeks ago. 2 days before my pickup you changed my location to a different pickup. The day before you confirmed that it was changed and actually said I could pick it up the day before the initial pick up date because the truck had been returned and you said it was a convenience you provided since the truck was there and that you created an inconvenience by moving the pickup location. I went to pick up the truck on my scheduled date at 7am after you had confirmed it was available and yet the truck indicated it was not turned in. What happened is a walkin came and rented the truck. YOU- haul created an issue and I will reconsider the next time i need to rent a truck!
Natasha C
S&A Auto Repair And Towing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Peabody, MA 01960
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Give me my money back charged for 2 more days did not used and other stuff not happy
ANTHONY BThank you Ben for going above and beyond !!!
Matthew GThe gentleman at the desk was very kind.
PAMELA MBen was great
Fernando M