While the equipment looked clean, the cup holder and the dash around the cupholder we're not wipe down and clean. The windows of the truck we're not claim. The truck interior; the seats, and the floor were spotless in cleanliness.FRANKLIN G.
Moving Truck Rental in Pensacola, FL at U-Haul Moving & Storage of Downtown Pensacola
Pensacola, FL 32505
(South of Fairfield Dr in front of Auto Zone)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Pensacola, FL 32505
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Too pricey.diamond H.
The location was fine and the workers were very friendly. My complaint is with the vehicle. The fuel gage was not functioning correctly. Also, there was no documentation in the truck to let me know how much fuel it could hold so I could not estimate when to stop filling it to meet my contractually-obligated amount to avoid being charged $6-something per gallon. The truck's gas gage did not register anything past half a tank. This caused me to add way more fuel (about 10 gallons) than was needed. The gage then miraculously started working after I got back to the rental location. The worker said I should be compensated for the fuel overage, but this issue should be addressed for future renters. I doubt I'll get back the same amount of money I put into it.Michael F.
Check your trucks more often for wheel alignments and transmission. Also don't move customers location at the last minute when you don't have trucks available.Vermonda O.
Your employees were awesome. Quick and detailed. I would strongly recommend this location, been there before and never disappointed and always have what I need. Thank yall.Reinaldo T.
Wait time was well above what I expected, only 1 employee renting vehicles on a Sunday.Austin O.
Kudos to Timothy B.!!! He was professional and very friendly to us even though it was quite busy when we arrived. It was a smooth transition.LESLIE W.
Treat them exactly as I was treated. My experience with U-Haul was incredibly easy, fast, and professional. Special kudos to David and Nathan.Robert D.
Fair priceJAMES S.
We reserved a truck and car dolly with one reservation, later was notified dolly was at a separate location to be picked up, no big deal except we were required to make two separate transactions. (We were never told that our drop off locations would change or be separate) go to return them both and was told car dolly would have to be dropped off at another location across town. Fine, we did so. The next morning receive a voicemail that our car dolly was late for return as of 8:00 that day. Currently on a more than 20 minute hold to talk to someone to get this resolved. After our last experience where we were penalized hundreds of dollars for returning early and at a different location (because our transmission went out on our cross country move) I will gladly pay the extra hundred dollars for better customer service and better organization with other moving companies.ROBERT M.
Make sure reserved equipment is available. I was told the truck I reserved was stolen but with all of the cameras and security I don't know how that happened. The larger truck was a downgrade for us since it was harder to securely pack and drive. It barely fit in the driveway and we couldn't back up to the house to load due to the ramped driveway.JAMIE M.
Everyone was wonderfulJERROLD H.
Representative was good but the truck itself had a check engine light come on the last day I used it. They charged me for two dollies when I only used one.Dominick B.
The only issue was we could not use the appliance dolly because the right wheel was stiff and would not roll properly. It would leave marks on the floor if you tried using it. Other than this one item everything was good.PAXTON G.
1. They did not have the equipment that I rented. 2. They didn't even check to see if the vehicle that I was leaving with had the equipment that I had rented. 3. They didn't care about number one or number two above. 4. The windshield had something on it that was extremely difficult to clean off. Visibility was very poor.Don H.
Attendant was understanding and apologized for the service I received from a none franchise location.JOSE M.
The windshield wipers on the truck did not work when it began to rain. I had to pull off the side of the highway and wipe the window every few miles.RUSSELL G.
System was down causing delays with the service. The team hung in there doing the best they could under the circumstances.John U.
Everything was great except the key fob was broken and did not work. Other than that the staff was excellent and the big Ram ran great!Harry H.
Absolutely painless drop-off.Christopher D.
Upon checkin of my truck and dolly, someone should have pointed out that the dolly needed to be returned to a different location.Jami N.
Have the gas tank fullMichael K.
Again second time and another outstanding experience ...thank youMIKE W.
I'm 67 and 100% disabled I managed to carry a box full of wet boxes on my rollator from my new controlled climate space to the office & when I passed your African American employee (he was sitting down with his 'litter grabber") I asked him where the trash receptacle was. He pointed to the blue dumpster at the back of the lot. It was raining & I needed to pee, so I left the wet box at the rear of the building and since the back door was locked, I entered through the front. Please apologize to this employee since I didn't take the wet boxes and put them in the dumpster. Your other two employees were working hard outside at the time. I think it would have been obvious and polite to take the trash but he would have had to have quit watching the other two employees working their area off and he would have had to gotten off his arse. Thank you.William B.