The male attendant could use some customer service skills brush up courses. Came accross as if he really didnâ€™t want to be there. Got the job done, it just could have been more pleasant. He was not rude. The lady was very kind and helpful on return.
Trailer Rental & Towing in Pensacola, FL at U-Haul Moving & Storage of Downtown Pensacola
Moving to or from Pensacola, FL? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Pensacola, FL 32505 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Pensacola, FL
Cargo trailers in Pensacola, FL are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Downtown Pensacola!
Utility trailers are perfect for towing large or oversize cargo in Pensacola, FL 32505. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Downtown Pensacola provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Pensacola, FL and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Pensacola, FL online today!
Trailer and Towing Supplies
Please try to keep the rental at the location that one rents from. Pace Blvd was quite a ways away for us and we rented in plenty of time to get one closer. It did well though..
Xavier was very courteous and knowledgeable. Top notch service!
Tried to return and id and one of ur companyâ€™s phones in the truck after I got it called the number on it and they said take it to the store I rented from and the manager was very rude in every way possible threatening me with calling police when there was no reason I was t rude I just ask about the reward for returning the phone and she just got as rude as possibly could be. I will never rent from there again and will never recommend them to anyone in the future because of how rude she was. Thanks. Adam Vary 8504184910
Fast Friendly Service! Clean location
No issues. Went smooth.
Move the drop off lanes to other side of property to allow for more vehicles/trailers.
Nothing They we friendly and awesome customer service.
Extremely efficient staff and system in place.
We have used this location for many years. It has rapidly gone down hill...here are some examples: - We filled out all the info on-line to save time yet when we showed the lay behind the counter said we had to do it all again...there went 20 minutes we did not have to spare, - Second, the gas gauge was wrong and no one would go look. We were told we had to take a picture and submit om-line. I had to borrow a smartphone to get this done, more time wasted, - Then, the cab of the truck was very worn, seats sagging, smelly and dirty, - Then we started it and the transmission "spun, slipped" until it engaged. This continued throughout the 40 miles we drove it, - We returned the vehicle yet there was no one in the office. I walked the yard and found an employee at the propane filling station. He said he would be right with me. Then anothe propane customer showed up with 3 bottles to be filled....15 minutes passed so I went back and told the employee we were waiting and were there first. He told me where I could find another employee, in the office next to the breakroom. I tried to get that person's attention but they ignored me. FINALLY, after waiting almost 1/2 hour to turn the vehicle in, we were able to leave. I may try another U-Haul location and see if it is a company trend, I may not. I certainly will not go back there. I am available for discussion if interested, 541-501-0683
The reason for the poor rating is not for this location. It's for the Mobile Hwy location where I was supposed to get my trailer from. There was only 1 employee and a long line. When I finally got to the counter after waiting for about 30 minutes, I was told my reserved trailer wasn't available, and was sent to the Pace Ave location where they did a decent job.
My experience with the staff was sad I was charged all unnecessary charges of wich they plan to stick. There was no customer appreciation I felt. The manager Friday morning had the most unpleasant attitude. I'll never rent from the pace blvd location again.
great staff, very helpful and friendly
Smooth return. They were busy yet I waited less than 5 min. They walked out to the vehicle and checked it in. Service again was professional, efficient and courteous.
Truck stunk of cigarettes. Waited in line 40 minutes to return. Not a favorable experience. Will never return to this location. Horrible.
While the overall experience went well, a part of me felt frustrated in the reservation process. Upon selection of my 2 day reservation (and pick-up of trailer), I was not informed that there was a specific time on that 2nd day that I had to return the trailer. It's traditionally been end of day (or even after hours drop off), so getting a notification 30 minutes prior to it needing to be due back was not the best. Ultimately the manger at the facility was able to rectify the issue, although it would be something for your team to review moving forward to avoid situations like this.
Customer service was a great experience
Iâ€™m very disappointed that i had to pay the entire amount for another day when I only kept the rental 3 hours longer than originally rented for. I feel like that amount should be prorated as sometimes we canâ€™t foresee certain circumstances.
I rented a 26 footer and when I pulled out the beeline in the back it did not stop. It busted 3 of my fingers and landed on my foot that swoll up. I told management and all they said was I'm sorry to hear that and said they will service it
Can't think of a thing!!!
Several things 1. As i was going thru the steps to pickup my truck. The alarm on the building went off. Iâ€™m guessing itâ€™s motion sensitive. 2. I was overcharged for a dolly and pads that i didnâ€™t rec in my rental
There's not a lot to say, service is good, availibility is good, & prices are good.
I did have to wait to check in the truck. But ! The 2 Guys, were busy outside with a customer. There was already 3 people ahead of me that were waiting as well. Otherwise ! All good ??
Everyone there was kind and courteous I would recommend them highly to everyone