Guy at the brake shop could’ve been nicer, not sure why he spoke to us like that . May of had a bad day or something I don’t know but he shouldn’t be at the customer service desk 😂
Jaiden S
Penticton Brake And Wheel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Penticton, BC V2A7N9
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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How to treat customers and better communication with customers
TYSON HThe Penticton Brake and Wheel dealer is THE BEST.
BRIAN KWhile the dealer was easy to deal with and helpful, the overall experience of renting from Uhaul was again VERY disappointing. We reserved a 20' truck but the day before we were to pick it up were told there wasn't a truck within a 300k radius. They offered a 15' instead. When I mentioned this wouldn't fit our stuff, they offered a 4x8' trailer and were going to give it to me for same price as 20' truck. To me, this didn't seem like enough space for our stuff so I asked for 6x12' trailer. I got the trailer but was charged an extra $250 - NOT IMPRESSED. I was also NOT prepared for towing a trailer and specifically wanted a truck only as my wife was going to drive the truck; was already nervous about driving a truck and had never towed anything in her life. Bottom line is: While the dealers are good to deal with, customers can't rely on Uhaul to get what they reserve. Should be a law against this false advertising
JAMIE UFront desk could have been a bit more friendly.
BLAIN M