I had to fill it with fuel twice. When I picked it up it said 23 miles to empty. As I started driving to my storage unit 14 miles away I had to stop and fill up, only to have to fill up yet again because I had to make two trips. I don’t mind filling the tank after I’m done, but have the tank full when people pick it up. That put me behind today. I also rented from 9:30am to 9:30pm and at 4pm the app said it was due. 99 cents a mile is a ridiculous amount. There were no power windows or mirrors and I had to wait for the truck to be cleaned out after I arrived. Also the app would sit and spin due to lack of service but I had to be where the location was at to pick up and drop off. Very frustrating day to say the least.
Julie N
Village Fresh Marketplace
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Perry, MI 48872
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Customer Reviews
- 4.0 Average Customer Rating
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I was simply told where trailer was and to pull up front so attendant could get a picture of it.
Gary VThe manager that checked me in and out was so very professional yet personable !!! Highest ratings for him and UHaul :)
Wendy SBetter flexibility of changing rental conditions "on the fly"...My situation was this...I rented a closed trailer from Perry Michigan for a 24 hour time period. Used the trailer to move family member to Sandusky Ohio. Move went so well that, once in Sandusky, and we were finished, I stopped into a UHUAL dealer there to see what it would take to just drop off trailer there instead of taking all the way back to Michigan. Gentleman in Sandusky tried 3-4 different phone calls to different levels of UHAUL regional, local, supervisors, managers. For 20-30 minutes, could not resolve my dilemma...Long story short, I took the empty trailer back to Michigan....
Gary WEasy reservation. I walked up, stated my name, which was in the system and I was on my way in 15 min.
Eric M