You need an agent who gives a damn - doesn't communicate with costumers well and when he does he's cranky and irritable . He was an ass hole and for me that makes u-haul look the same !! I've been leasing u-haul for 40 years - I have received no statement as to charges to my card !!!! I'll never use or recommend that anyone use u-haul again - I'm going to encourage people to use your competition every chance I get !!
rANDAL N.
Parkview Chevron
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Perryton, TX 79070
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The guy working was a complete asshole! I unhooked and dropped off the trailer and out of courtesy I went into the office to inform him. The first thing he said was “I wish you would have come in first so I could tell you where to park it!â€. Then after I apologized and offered to my help to relocate it he responded “no it's too late, I'll just check it in!â€. As we we walked out, he opened the door aggressively while staring at me in a very threatening way. I will never use this location again!!!
Frankie D.I changed the pickup time to 1 hour earlier but the person was unaware of the change. The person was rude about my arrival earlier than he expected, and I had to wait 30 min to get the cargo trailer. Customer service is key to a good business. I'm not so upset about the wait, but the way I was greeted was less than professional. As this was the only U-Haul vendor in the area, and only 1 person working, there was no choice but to use this location for my business.
Jeanie H.I had to drive 54 miles from Oklahoma to Texas to pick up the truck… it was very new and clean…I was told I would be given an extra mileage allowance for the added distance. We loaded and drove to our destination, unloaded and returned the truck around 3 in the afternoon 18 hours before due time and then was charged for a 2 mile X $1.00 per mile plus tax overage. Unreal!
William K.Representative was rude and informed me he would be atleast 45 minutes while servicing another customer vehicle. I informed him I was going to run to the parts store for a hitch adapter got back as he was finishing her car and he proceeded to service 3 other individuals before renting my equipment to me
Calep Y.