good manners AND GOOD CLEAN VEHICLE
Edward H
Petaluma 88 Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Petaluma, CA 94952
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The shop clerk had to call the manager and sounded like woke him up (it was a Sunday 7am pick up) to help us get the key. It took 35 minutes for us to drive away with the rental. The van was so dirty, not been cleaned in a long time, there was hair and food bits on the seats and the dashboard was dirty and dusty. Will not rent from here again.
Simon DHidden fees, the extensive protocol needed online only to get a vehicle for half an hour use, must use an electronic device if one can’t telephone and need a truck asap. It’s all bullshit. I’ll never use U-Haul again. Too labor intensive for a damn half hour
Kirsten PThe truck was dirty and blankets were not readily available. The check out required me to go on line to check out. The mileage and gas gauge figures were not correct resulting in me having to take photos and uploading them to the web portal. The extra mileage cost me almost $48 dollars more than it should have. Fortunately, U-Haul national allowed the gas discrepancy to be adjusted upon drop off.
JOHN RWhile a bit hard to find as it is part of the circle K gas station, once that was all settled that we were dropping off and not picking up, it was an easy process.
Alicia O