my experience was very unsatisfactory, the original reservation I had had to be cancelled and switched to a different location since the keys were nowhere to be found in either lockbox. I then had to pay for ANOTHER reservation due to Uhaul's negligence and instead of getting a $50 discount like I was told I would be getting I was charged $73 instead of the $50 I was charged for my initial reservation.
Savon R
Izabellaz Auto Repair & Transport
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Philadelphia, PA 19140
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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I made my reservation for a truck on June 18th for a July 1st move. When I arrived at mings, the pickup location, they told me they never got the reservation and I'd have to call around to find a 15 foot truck. When we found a different location with a truck, it had a cracked windshield and 27 miles worth of gas in the tank. Consistency with reservation would have made things way less stressful on moving day.
Oscar MThe truck I rented should be taken out of service and looked at carefully. It was slow sluggish and struggled on the hills. It would rev up and be really loud going downhill. Did not feel confortable driving it through the hilly road of Macungie, PA. I was praying that it doesn't break down on the road on me. Did not have any of the equipment ordered. No waiting area. Staff at pick up location was friendly but did not perform a pre ride inspection. Luckily I took picture of starting mileage and fuel as it did not match what was on the contract when I dropped off the truck.
AL FThe Gentleman was super friendly and honest, help us load and unload our equipment. Really recommend and would use it again 100%
Felipe SHad what i needed
FRANK D