Your app is useless trash that had me there for almost an hour fumbling through it. In addition, you did not include the moving blankets I requested and still changed me for them Your money saving "contactless" crap is just more BS reasons to despise these past 5+ years of crap companies get away with. I requested pick up location which you then changed on me the day prior without a choice
Ryan S
Tesoro LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Phoenix, AZ 85015
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 1.5 Average Customer Rating
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Had problems from the beginning . And I never gotten a call back the tank was not on fool or half when I picked it up I have videos and pictures from when I picked it up to drop off I wasnt able to even use the Truck I was told I’m lying and I told them I don’t feel safe . I have not gotten a return call from this location and I called and the number don’t work I was told the same day I dropped the truck off it would be a replacement and it was no trucks on the property . And I was also charged today 26 dollars when I’m supposed to be getting a refund .
Artaza SSketchy area. The truck smelled like cigarettes, wasn't swept, and they never gave me my furniture pads.
Jessica GThe facility we selected to drop off was at max capacity.. we received a call a few hours before advising of this and were given a new location. The new drop off spot was self service.. pretty easy.
Debbie RIt took almost 3 hours to get the truck and they overcharged me and said we drove 69 miles and used 11 gallons of gas which is absolutely impossible and they charged me for it to not use this place. Do not use U-Haul at all. Find another company and use it because U-Haul is now a rip off.
Russell W