1st truck given had white powder all over floor. 2nd truck left a great big puddle of oily substance all over driveway. When I told them about it on return they didn’t seem to care. Every time you go to back up 10 to 20 feet into reverse it makes a big clank. Very unhappy.
Mary H
Ace Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Phoenix, AZ 85037
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Customer Reviews
- 4.0 Average Customer Rating
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Thanks Ashley, and Crew for all the great help. Juan Cruz
JUAN CPlease educate your staff on customer service. They were not friendly or helpful. I was given the keys and told to find the truck. I asked which side should I look for it. She said I don’t know they park on both sides. Lucky I found it on the fist side that searched on. When I returned the truck one of the staff was outside and meanly told me I couldn’t park there but no offer to help. I was very disappointed .
BRENDA BFor the first. There where no dolly awalable who made all work much harder and more time loading and unloading costing me more money that is main reson for negative . I drow 18 miles and I put 12 gallon of fuel so I think you meter is wrong ( i did not idle while loading unloading
KRISTINN SNone, worked out great
ALEX C