They people at the BP station were unfriendly and rude. When I went to check in, the app wasn't working right (In my experience, it never does work correctly). I went into the station and there were two men working there. When I asked for help, they pointed at each other. Didn't say a word. Then they told me to wait. After getting my name and credit card, the three the key at me through the slot. Basically no service at all.
Jonathan S.
Slade BP
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pikesville, MD 21208
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Customer Reviews
- 3.5 Average Customer Rating
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The system is too slow and I had to download the app to even get my truck
Alyson E.This location was not friendly or very welcoming
Whitney C.The attendant was not pleasant to deal with, and I left there feeling displeased.
Samuel E.Be more friendly, courteous and professional. I had to wait around for 20 minutes to get checked out. The man barely acknowledged my presence. They gave me a truck with less than a quarter tank of gas. I put 10 gallons in as a friendly gesture and the guy didn't even thank me. I checked in online, bought the insurance, used my credit card and I had to do that all over with my driver's license, by the insurance and give him my credit card. The man was downright rude, I will never go back there again. I barely had the truck for 2 hours and went less than 7 miles and it cost me 45 bucks. The sign says $19.95. I'll go to Home Depot next time I need a rental.
Stan B.