Cashier was so rude and did not know how to deal with customer I don't recommend this location to anyone.Mohammad S.
Trailer Rental & Towing in Pikesville, MD at Slade BP
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Pikesville, MD 21208
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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The truck wasn't clean. The location was available until 815 my rental time started at 800. Noone inspected the vehicle with me the first time and I wasn't invited to be part of inspecting it the second time. Not very good customer service at this location.Robert S.
Fast, easy, accesible.ALEXIANA B.
make sure all rates are the same.it was $0.89 a mile now it's $1.29 a mile ant taxes were extremely high.bill was $113.00 after taxes it was $142.00.SHAWN B.
Excellent, friendly servicebeverly B.
I had a good experience with the vehicle. The truck was clean and seemed to be new to the fleet.The app was hot garbage. I specifically used the app to minimize contact, but it wouldn't load when it was time to pick up. I tried multiple times to get it to work. Please fix the appMATTHEW G.
Service was excellent and the process was easy.Ronald R.
When you send the link it doesn't expire. You don't have to be at the location to return the truck from the textKwame M.
Great serviceClarence M.
I made a reservation in this store, but he said that the system was down and told me to go to another place, but another station has no truck, and went back to the store, but it wasn't ready yet, so I was trying to go to another place, but he contacted me to take the truck key. This took me an hour.Hang S.
Very rude not friendly.Mitchell C.
Staff at the BP station were rude. One man was not wearing a mask and coughing, the other man was obviously intoxicated. The truck was not clean on the inside. I would not recommend this location for a U-Haul truck rental, there are plenty of other places in the Baltimore area to go & rent a truck.MELISSA C.
The clerk lied and said there was no trucks available when it had five setting just doing nothing then he tells me that somebody was coming to pick up one of those he finally gave in and let me rent one of the trucks. Now I'm still waiting on my refund I only spent $43 and some change and you guys a holding $169 and change.leonisha J.
The disappointment was more so with UHAUL in general rather than that particular location. The truckshare 24/7 gives the impression no contact with a rep is needed not the case. Arrived to the site 7:45 proceeded to check in through app. Was surprised when it said (just walk in and show the rep your phone and he will hand you the key) He did not. Said I had to wait until 8am when uhaul opens. Came back at 8. Then he said "I had to wait till the other guy gets here. He doesnt know how to do that" I then called UHAUL waiting on hold for 5+ mins. "other guy" arrived at 8:07 looked at my phone and gave me my keys. Please make sure they train that young man so that something as simple as handing a key over he can.Jack S.
I received a uhaul with window whippers missing plus it was raining at the time very dangerouslateia F.
The van needs to be clean all the time... thankslawrence O.
This place was a mess. Trucks not clean. Service was horrible and slow. I ordered a 15 ft truck. Then I got a call saying they didn't have one. Then they booked me a 10ft truck but I had to wait an hour. Then, then 10 ft truck was not there. There was a 15 ft truck there after all. It took 45 minutes to get it set in the computer and change the order. Then the truck has no gas and I had to fill it. Blankets were wet and muddy. Not an impressive experience at all.Andrew A.
Truck was completely covered with snow and ice, the service was below mediocre definitely would not come back here.Ariella A.
Staff didn't seem too care about anything. Spoke in 1 word sentences.Stuart S.
This place was awful and this was the worst truck I've ever gotten from Uhaul. I needed a truck so I took it but I really shouldn't have. The gas was almost empty, the door had visible gaps in them, the horn didn't work, the passenger seat belt didn't work, there were holes on the top from another accident and the place was filthy. There is absolutely no quality control here. Go to another location.Joseph R.
great service, no complaints, thus far, will update if deposit is not returned timelyLOUIS W.
Manager at location was very rude.. hang up phone on me and was overchargedCleveland C.
I set this up as a Corporate reservation and did the express check in and was still asked for my license multiple times and a credit card multiple times even after I informed them numerous times it was a corporate account. I was also asked after I brought the van back to go back out to the van to write the mileage down as opposed to them getting the mileage.Edward H.
Faster refundNatasha M.
Move locations Be more professional Clean the Gas Station Clean the Trucks Thank you customersAlphonso M.