Overall great experience
Thomas M
Slade BP
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pikesville, MD 21208
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Provide the customer with more clear guidance regarding the vehicle return requirement. This facility has fuel pumps in front of their building, but never mentioned that vehicle needed to fuel back up. Otherwise, I would have fuel the vehicle instead of getting fuel charges of $57.50 for driving 46 miles in addition to the $.99 per mile charges. The vehicle was not well maintained. The check engine and trailer hitch lights were on. The vehicle could also had been cleaner. It had some trash and bit dirty on the main cabin.
alexander jOur drop off location was changed after we already arrived to our drop off site, and the woman with U-Haul that I spoke to was rude and pretty much told me too bad and to drive to the new location. Plus I was charged for the extra miles because of U-Haul’s mistake. The man at the drop off never spoke a word to me, just took the key back and just stared at me,
Abigail FThe refund of money is very slow and unprofessional and poor customer service for customer service to charge you to talk to someone is very sad
Audra DStaff unfriendly and not helpful.
Robert B