There is no internet signal necessary to complete the check in to get the truck. It took 2 hours of standing outside in the heat for it to finally work. The guy at the counter inside wasn't helpful at all. Didn't have the dollies I'd requested or anything. Never going back here. Ever.
Alyncia R
Crosstown
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pinson, AL 35126
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 2.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
my truck was there when I went to pick it up however all of the equipment I was supposed to have was not in the truck or on the premises, it was not a big deal as my father-in-law had hand trucks for us to use. just a quick phone call and I got a refund for the equipment that was supposed to be in the truck. The location has a poor cell signal, so using the phone to pick up took a minute. I ended up needing an extra day and was able to call right in and get it added on. super friendly customer service.
Hunter GHeroin needles on the ground in the middle of nowhere with no U-Haul signs not very encouraging and then it took two days to find out that they turned it in.
Kody GThe truck was parked in an area that was under shallow water, but it surrounded the truck. The instructions and communication was all by phone. Even though I had made my reservation well in advance, two days before my pick up date I was told the size truck I wanted was not available. I was offered a larger one at the same price but I preferred not to drive that big of a truck. I originally was going to pull my car but when I had to use a larger truck I made other arrangements. I was offered a discount if I would pull a 12ft trailer behind the 26ft truck because someone near my destination needed it, but I declined because I did not feel comfortable hauling it.
Kristin WRead above very very poor
BRENDA D