Alex Rodriguez, area manager, marked my truck as returned late by a full day. As a result, I was charged extra. 3 days ago I asked for a phone call from him to discuss my return. I spoke with the drop off location and they confirmed they marked the truck as returned on time. I even went as far as to ask them to review security camera footage confirming my drop off time as the same day as my rental. 14 hours later Alex finally marked my truck as returned and then proceeded to charge me. For a supposed general manager, the unprofessionalism and neglect on his end to rectify the situation is completely unacceptable. I have used U-Haul for personal use on three separate occasions, as well as for business on more than one occasion. After this latest experience, I cannot say I will be using them again.
Moving Truck Rental in Piscataway, NJ at Life Storage of Piscataway
Moving to or from Piscataway, NJ 08854? Get FREE truck rental rate quotes at Life Storage of Piscataway.
Get FREE moving truck, pickup truck and cargo van rental quotes at Life Storage of Piscataway
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Piscataway, NJ.
Cargo vans and pickup truck rentals in Piscataway, NJ
U-Haul cargo van rentals and pickup trucks in Piscataway, NJ are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Piscataway, NJ 08854. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
All good thanks
Everything was great
Kevin had a bad attitude and forgot his u-haul password. Turned me away and told me to call uhaul, instead of calling himself. What a POS
Lucas was very helpful.
Very good, happy and satisfied
Great customer service. Very helpful
The service was still excellent despite the adjustments due to construction. The staff member, and I forgot his name was pleasant, knowledgeable and helpful with helping me find a place to safely park my car while I drove the truck to move. I had been a Life Storage tenant on New Brunswick Avenue, but this was my first time renting a U-Haul and the service was excellent. Thank you and much success to your company.
Lucas was amazing from my booking to pick up. It was smooth and easy.
The employees at this location are prompt, courteous and professional. I will only rent from this location.
Your customer service is horrendous! I go online I pick a time a truck size and a location based on what your website tells me is available. I get an email confirmation confirming all three of those details to then only find a day or two before that the location and pick up time were changed. I called your customer service number two separate times and both times every person who answered the phone in all honesty were jerks and not professional. The only people who conduct and themselves in an extremely professional manner where the people at the LifeLock pick up location. He gave me $.30 off a mile without me even asking for it because he knows what I had just learned that your people have no concept of how to provide superior customer service.
First I reserved 2 weeks ahead then the day before I call to confirm and they said I didn't have one.. After arguing I was promised a truck for 8 am the filling day and when I arrived the showed up at 840. Additionally I was told I could have for 24 hours when arrive in the morning I was informed he reserved it for 3pm that day and I need it back and full by then.. unbelievable!! Furthermore he wouldn't give me a credit for half day and was nasty
always use this location. Great knowledgeable associates.
All the associates here are very well knowleged and take the time to answer all of your questions. I am a repeat customer here.
The personnel who works at this location are rude. I will never rent from U Haul as you charged me $8 because the gas was just under a full tank. Which was based on the truck not being leveled, not because I used a lot of gas. I went THREE MILES. I think this company is a rip off and will never use you again.
The truck I rented cause my mattress To caught on fire. The light in the back of the truck stayed on after we loaded the truck door and didn't have a cover on it which caused the fire. Now I'm out of a bed.
The truck was dirty and old And also complicate to get that key from the lock box
Super nice guys who were very quick. Highly recommend this place.
No parking. Two parking spaces. Customers parked along the curb. No room to back out with the Life Storage van. Rented van and paid for it had to rent appliance dolly paid for it and I rented a new unit. Nothing free! Owner of Life Storage is GREEDY!
Nothing much. All is good. Thank you!
Will be much better when parking is added. Very helpful and efficient desk representative who checked me in and out today.
Awesome Customer Service Great job carry on
Customer service person was not very helpful
The uhaul/life storage worker Raymond was TERRIBLE! He could not answer any questions. Allegedly changes were made with the uhaul company 2 months ago. I was not informed of changes prior to making reservation with their office. He was like a robot just telling me to go on uhaul website vs just him answering my questions now. He was very unprofessional and I would not rent here if you could help it.
The online verification process is horrendous. The U-Haul site or app kept crashing giving error messages, and took forever to upload the pictures that were requested. The process that should have taken a couple of minutes with technology, instead took nearly a half hour, phone calls, and in completed verifications. A horrendous, horrendous experience.