I rented a 20' truck on a Thursday (1/08/26) at around 10:30am as a one day rental....Truck was not clean outside nor inside of cab and box floor were all dirty from the previous rental. I really noticed that for a truck of this size the brake were not what they should be...like there was no power assist for sure and I had to push really hard for the brakes to work...especially when I had a good load on. ( I told the guy at the store all this btw) also the truck didn't seem that stable on the road, looseness in the steering perhaps or out of alignment ?? But a bit disconcerting. I called the store later in the day on that same (Thursday) and asked of I could keep the truck a few more hours to get it unloaded as I was running a few hours late...the gal ther said yes no problem....so when I took the truck back at around 4:00 I thank the guy in the store for giving me a few more hours and he said no problem ( he didn't say-No we have to charge you another day). So anyway I got a shitty truck and got bullshitted by the people that work at the Aubuchon Hardware store.
EZRA M
Aubuchon Hardware #120
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Plattsburgh, NY 12901
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Customer Reviews
- 4.5 Average Customer Rating
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Highly recommended.
MICHELLE HSmooth, efficient process.
MARK BThe check engine light was on at the beginning of the rental.I rent quite often and it seems that trucks with high mileage (135k +) the transmissions are not up to par. They don't change gears when they should. Slow in changing gears.
JOHN FFriendly helpful service. The truck needs brakes and some othwr maintenance but it fulfilled our need.
MICHELLE L