The Vehicle was Not Safe and would Fail a NY State Inspection. It had a Death Wobble at even 20 MPH. U-Haul put my life at Risk. I had a Deadline to pick Up, otherwise I would have Never Left the Parking Lot. The Vehicles Front End and Brakes Both would Fail an Inspection. Beside an Erratic Death Wobble, It Pulls Hard to the Right when Braking.
Phillip S
Aubuchon Hardware #120
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Plattsburgh, NY 12901
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Customer Reviews
- 4.5 Average Customer Rating
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When I picked truck up there was a tire light indicator on. The truck smelled like cigarette smoke and there were empty soda bottles in the back behind the seats. The truck ran well and didn’t have any problems with it
Monica LE check in didn’t work despite Uhaul customer service telling me it would more than once. Uhaul customer service sucks. I was also charged a fuel surcharge despite putting $40 in and checking to verify that it was back at the starting line.
Jon LI tried to use the U-Haul on-line to rent the truck and after a million pages was told nothing was available locally and a regional manager would call to assist me. I waited 3 days and no call. I called the Aubuchon store and the lady said, "come on down and we will take care of you". Fifteen minutes in and out with no hassles. They rock, on-line sucks.
James EThe truck smelled awful and wasn’t cleaned out
EMMA R