No improvement is needed
Daniel L.
Homer Ave Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pleasantville, NJ 08232
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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The cost is very high. Had the truck for 26 hours drove 44 miles, 10 of it was picking up the vehicle and it cost $250. I won't use you again if your going to rip me off
john K.Worst possible customer service!!! Don't rent from U-Haul if you have to pick up from Homer Ave Automotive. I specifically made my reservation so I could pick up when the business was open and I could speak with a human being – not go through the web app. Homer Ave Automotive's voice message and the sign on their establishment said that they were open Saturday until 12 noon. I got there at 11:30 AM. Maintenance workers happen to be around. They called the Homer Ave Automotive person and put me on the phone. He was RUDE and told me “WE ARE NOT OPEN TODAY!†I told him the sign and voice mail says you are open. “WE ARE NOT OPEN!†Disgusting and rude. The opposite of good customer service. U-Haul would be wise to drop Homer Ave Automotive.
Richard M.Not to tell your customers that it's outside and don't come out to help to lift the equipment or connect the equipment to make sure that everything is working properly poorer service,
Delevear W.I had the worse furniture dolly and the car smelled like bird poop. I left it at a 24 hour drop and got charged way too much and the guy who gave it to me said to leave it at a quarter tank and I did and still got charged.
Adrian I.