You ambushed me. I reserved my truck for one location and you changed it to one 15 miles further away the day before pick up. I had to load your app, figure out how to handle the process remotely, send screen shots, open lock boxes, etc. All this was dumped on me 24 hours before pick up. I was stressed, upset, taken by surprise and frankly, very angry. No warning at time of reservation. No heads up.
ROBERT R
Midgard Self Storage Point Harbor
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Point Harbor, NC 27964
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Customer Reviews
- 4.5 Average Customer Rating
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Gas indicator was slightly off from what they said it should actually be, took a picture showing gas indicator light.. Light on indicator shows 3/4 in picture, they claim it was 13/16 but picture clearly shows different amount, & was still required to bring it back with more fuel than was in it when I picked it up.. I returned it at 7/8.. as indicator must be incorrect & next customer is responsible for discrepancy in fuel .. anot a happy customer when everything else was great..
Barbara ZThe truck I contracted for was not available the very day before pickup. I had to go to another location to obtain a truck. The self check in is ok but I felt I was doing the job of a Uhaul employee ( taking pics, etc).yes I know saving cost, right. Or, increasing profit for U-Haul.
Richard KApp didn’t work to check the truck back in. There wasn’t an “…orange U-Haul Dropbox’” for me to put the keys in so I had to put them in different lockbox they was for locks associated with the storage units.
Adam DMore size choices
DAVID B