U Haul computer system prevented pick-up from being as smooth as possible but staff worked to overcome the problem.James Z.
Moving Truck Rental in Poland, NY at Creekview Automotive LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Poland, NY 13431
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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We were very satisfied.PETER M.
Mike went above and beyond to help us!corinne S.
Clean up this location. Bigger dump that the pick-up location.bonnie L.
It's great to do business with someone who knows uhauls business. Smart honest and does what he says.lyle J.
The pick up location was 20 miles away from where I had ordered it locally. But the good news was that the manager gave me the extra miles to cover it. The truck smelled like farm animals and made some of the clothes smell that way also once arriving at our destination. Other than that the check out process was good.joseph M.
The people on the phone whom had nothing to do with this place of business were far from professional for one I talk to one lady then called when I arrived and after being on hold for twenty min finally talked to a gentleman whom said I could take the tow dolly then I go to return it to a town ten miles from where I picked it up and they wanted to charge me double absolutely insane then to find out they didn't even have record of me taking itBrain W.
Wonderful experience all around.Deborah D.
There was nothing wrong with the pick-up/drop-off locations and the equipment was fine. HOWEVER, my original CONFIRMED contract was apparently cancelled for no reason and I wasn't notified. I arrived at the original pick-up location (Utica) and there was no truck so I then had to drive to Poland to get the truck. Very unsatisfactory handling of reservations.DAVID H.
These guys are professional and genuinely helpful.EDGAR S.
had requested a closer location but everytime we rent from Uhaul we never get the location requested. Did not have blankets we requested and Uhaul was not cleanROSEMARIE M.
Uhauls system was terrible. The person was great.. But I had to fight with uhaul corpMATTHEW B.
They are good folks and did a good job overall. The unit was dirty but not terrible. I did not appreciate U-Haul requiring me to go to a location that added over 15 miles to my trip. I will likely not use U-Haul again for that reason when there is a rental facility less than 3 miles from my home. The customer service agent said they do not provide this location with equipment as they don't rent much. Really? Why have the site then?PAUL S.
Typical country side facility, but helpful personnel and efficient.Robert J.
Drop off location was also changed by UHual which was out of my way again, not impressed with UHual. The site was fine and the operator was very personable.PAUL R.
Very goodTOM H.
The trailer I had. Was equipped with a bad wheel ( possibly) bent rim. I went by the dealer to have it checked 1 guy came out kicked the wheel and said it was fine. Another guy jacked it up spun the wheel and said the rim is bad but they didn't have a replacement, and said run it. When I picked it up they never checked the lights. They checked the lights on my way out of town. The lights didn't work turns out there is a problem with my truck. I was told to drive it.Kathy K.
Staff was courteous and very helpful. Would definitely recommend and use Creekview Automotive in future.DALE J.
Trailer was dirty on the inside. The electrical hookup malfunctioned and blinked off and on and the left turn signal didn't work most of the time. My outlet on my Mers B did not fit the trailers wiring, so I had to buy an adaptor. I would expect that the wiring connections should be updated. Also at the time of pickup the person who hooked it up incorrectly hooked up the safety chains. I stopped in Roseland NJ and the nice people there straightened the mess out for me as a courtesies.David V.
Cruise control on the vehicleLARRY F.
It would be easier to start and end with a fulll tank of gas rather than try to match what was there at the beginning of the rental.George S.
billing needs improvement, charged twice and a no drop off feeJEFFREY D.
unrelated...wondering if you have auctions for vehicles you are retiring from service thanksCATHY O.
Nothing Mike goes up and above to meet the needs of his customers. He is the best and we have rented from him twice. He has been so professional, helpful and caring both times.JAMES B.