I had a reservation and arrived on time, but the trailer was blocked by a fuel tanker truck and I had to wait 40 minutes. They have a big parking lot and could have located the trailer elsewhere before I arrived. I returned on time and asked for a receipt, and was told it would be sent by email in 30 to 60 minutes. After 10 minutes of arguing that I wasn't going to leave without a receipt for return, Adriana (the cashier) came outside and asked if I needed help. I asked her for a receipt, and she said no problem. We went inside and she took care of everything, very pleasant to work with. Overall, this was not the typical Uhaul experience.
MICHAEL M
Globe Oil
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pomona, CA 91766
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Nothing!!
ALLAN AStaff are very friendly and helpful
SHUNCHEUNG INone
BYOUNG AThe cargo van rented was not on time delivered. more than 30 min late.
KYUNG K