I had a little trouble checking in the rental after hours. I went to the website (QR code) and submitted it several times but would get an error that they couldn't determine my location and a representative would contact me. Tried using the u-haul app also, no luck. I guess my multiple attempts went through because I received a confirmation the next day. I also had to keep requesting a pin to access the my account and it would not send me a text that day, next day I had about 5 text messages with the security pin (too late).
KEVIN K
Sapphire Realty Partners
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pooler, GA 31322
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The vehicle was very dirty in the box and the cab, not trash just dirty. We had to clean the windows. The two people that were there was nice enough. This post of the comments are about the reservations department. I reserved my pick up and pickup place online Oct 28 for Nov 7. I spoke to a very nice person (Dallas) on numerous occasions during the process. Dallas also waited on me pickup day. U-Haul changed me pickup place to another city the morning of pickup and I was unaware. Dallas called dispatch to find out why I couldn't have the truck that was at his site (where it was to be picked up at), the lady on the phone told him it couldn't be changed because another person made their reservation before I did and I couldn't get that truck. I had to go back to the city to pick up where U-Haul changed my reservation to last minute. The other person's reservation was for the following day. If I had not needed a truck that day I would have went to another rental company. U-Haul that is very unacceptable.
SUSAN SBest people in the whole town
ALWIN DThis has nothing to deal with the location. I hate that uhaul puts a dolly in the back that you can’t remove without them charging you. This just takes up space and it’s hard to work around when the uhaul gets full.
shawn sHappy end to end. Great service…thanks
THOMAS W