very little support in determining and understanding refueling questions - attendant was not able to answer my questions truck really suffered travelling uphill out of Port Alberni, engine knocking and rattling
james s
A1 Petro Canada
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Port Alberni, BC V9Y3S2
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Customer Reviews
- 3.0 Average Customer Rating
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This location on Redford had a poor rating, so I chose the Cherry Creek location. It was switched by UHaul to this one on Redford anyway. I tried phoning several times and no one picked up or called me back. My brother had to do a couple of back and forths walking from where the truck was parked and where the employee was working at the PetroCan due to the employee being a block away. He appeared to be inebriated on Marijuana. I ordered 2 dollies and only 1 was provided. Not the best experience and I have used UHaul a few times now and this was the least pleasant experience.
Jonathan WThe staff were not helpful, the place to return the equipment in Port Alberni was terrible! I had to remind the person where to look. I was charged $1.00 per km extra not $0.62 per km. For the extra km. And there was no credit for having double the gas left in the truck from when I received it, just an extra $16.75 for extra mileage! Very poor.
Carol AToo expensive plus truck was to big for my move however was the only size available so I had no choice I wanted a 17 ft instead was available 26 ft to large for my move
Matthew TIt’s a bit confusing because the lot is across the street from the office but the keys were at a third location
KENNETH M