I needed to pick up a washer and dryer. The 15' truck with the ramp and appliance dolly was ideal. The staff made it easy and convenient for me and I thought the price was fair. Thanks! Btw, if using mobile check out/return, don't put the key in the box when you return it until you've gone though the self check out process and taken all the photos that are requested first.David R.
Moving Truck Rental in Port Coquitlam, BC at JTM Automotive
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Port Coquitlam, BC V3C1N1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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It was the worst experience to check out and while returning the truck, no support was available. The contract and the return instructions were received 15 hours after we had already returned the truck. The issue was not with the location but was with U-haul online service.Vaasu K.
Easy pick up. Great service.Jatinder B.
Was not my preferred pick up location, but service was goodRobert P.
They are closed. Did an online checkout.Thomas L.
Nothing! Service was great.Charmaine L.
Great shop and customer service thank you. Uhual needs a policy for fuel. I overpaid 1/8 [f 125L tank which is about 16L in fuel, and decided to drive extra KM because the truck was overfueled. It was a win for Uhaul and a loss for me in money spent. That doesnt come off my invoice so I lose out at least $20. Thats the only issue I have with Uhual. Everything was easy otherwise.Josh M.
Your local customer rep was absolutely ridiculous and your booking system is brutal. You guys booked me at a location that was closed for the weekend. I got there to find the location was closed. The local rep I talked to was rude and useless. Only offered a trailer way later that day and 1.5 hrs away from me which would totally screw up my plans. I got ahold of the original booking location owner myself and he came in to rent it to meCODY C.
My comments are not for the LOCATIONS, If you want proper feedback also apply the experience with dealing with uHaul staff, phone person and so on. The people at the locations did their job properly and with in reason. It was the staff taking the phone calls. They need help badly. I was pissed off. I confirmed drop off location with the uHaul rep on the phone making specific request if they called the store drop off location if it was OK to drop the trailer there. The Rep said YES.so I took their answer to believe it was true. When it came time to drop off the trailer I got a text stating e new drop off location. Wasn't pleased but I still went their. As I got their all sorts of confusion. They said to drop it off at Port Moody which was 5 minutes away. That was Bullshit because I been there and I knew it was 25 minutes away. I said I want to drop it off where I wanted to drop it of first. In the end that was where I went. I got the RUN around and not very happy with that experience. SHIT JOB on UHAULs Part. FIX IT!!!!!!!!!!!!!!Erick C.
Check light settings, maybe adjust for heavier loads...Deon J.
Terrific experience! Knowledgeable, professional set my rental up quickly! Great advice all around! Thank you!Kerry S.
We had an issue with what we were charged, as we had returned the truck 1 day early. We have contacted the office in Nanaimo regarding this matter.LOREEN H.
Very helpful and friendly. No issues at all. Return was easy, and flexible. Very pleased with the service.Gordon A.
Plenty of room to drive in with a 26' truck, and the staff were really helpful.Thomas M.
I was told 3 days now they're trying to charge me for the 3rd day. When I explained the issues I had picking up he said that wasn't his problem. What a unhelpful rude arrogant person.Austin F.
The manager at the location was great... Nice guy and very helpful... I will rent again from himFRONTIER C.
Another friendly, courteous, prompt and professional experience!joe F.
Nothing. It was awesome. Thank youJohn T.
Very helpful and accomodatingdan M.
friendly serviceDavid M.
I don't like the environment if that rental area , it is not propriate , the man who is working there is really rude and unfriendly,giti A.
Such a great experience renting from JTM automotive, very helpful and friendly,showed me how everything worked and was able to pick up early on a Saturday thank you.Jamie K.
Nothing keep up the good workNazmudin S.
excellent calendar collection. :)David R.
I rented a 5x8 trailer, which I was going to take to Edmonton and return it to where I rented it from, Near Edmonton I was pulled over by the police because the marker lights on the passenger side were out, I took the trailer into South Gate U Haul in Edmonton to be repaired, I was told I would get a phone call first thing the next morning, I never did, I waited 3 days for the trailer, and was finally told the trailer had some other issues and it would be another few days before it was repaired, I went back to U Haul to get the contents out of the trailer because I was asked by U Haul to leave the trailer there, I was staying at a motel and the weather was going to turn bad, Although U Haul was open they told me the trailer was in a separate building that was locked up. so I couldnt get my contents untill the next morning. U haul refused to compensate me for anything, This is the worse experience I have ever had with a rental company, I wouldnt recommend U haul to anyoneMark S.