Agent was able to look up my reservation from the confirmation number but it did not come up in his system under my name or phone number.
Shanon S
White Lumber & Supply
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Port Isabel, TX 78578
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Not friendly nor welcoming at front desk. Went out back and no one would come help. I had to go get the guy out back even though he was working on lumber pile and not coming over to help. He spoke zero English. I had to help push and old personal trailer out of the way, so I could back up to the U-Haul trailer. Had to help lift and put it on truck.
Kevin BSecond time we used them - they were professional and helpful.
DANICA BIt wasn't the location so much as it was the difficulty in the Mobile pick-up. It really didn't work well with an IPhone and waiting on a Call-back or online was too long. The equipment was great, but the experience was not so good.
David DCigarette buts in back and ashes on the console in front When I said yes to insurance I told them I’d take because of trailering the truck. He did it tell me the insurance was for the truck only and when I would pick up the trailer next day They would ask if I needed insurance on the trailer. The trailer did not fit the truck so we drove truck and uhaul separately. Stopped at two locations in San Antonio for trailers. Spoke to Uhaul a good 12 times and 800 cust service in corpus and San Antonio sent us to locations for trailer and they were all the same as Brownsville. U-Haul needs to put in system cannot trailer trucks instead sending us on wild goose hunts and extra gas and time looking for products that don’t work for the customer. We even spent money on a hotel so that we could go at 7 o’clock in the morning to the San Antonio location they said there was a trailer that would fit the truck which in fact it did not so an essence spent money on a hotel. We didn’t need to do either and lost about four hours Drive time. We did not need extra days to turn in.
Judi K