I have no issue with the pick up place, other than the back of the truck was a little dirty, some kind of oil spill that had dried. The attendant was friendly and knowledgeable and I would recommend them to anyone. My experience with u-haul corporate is a different matter, they changed my pick up time without asking or informing, they did not call me as required the day before, my reservation wasn’t honored in any way, there was no truck at my reserved location, there was no truck within 30 of my reserved location, and finally they gave me a larger truck, for the same price, but you still pay a little more for gas. Had I not called the reserved location and found out there was no truck, I would have driven 2 hours uselessly.
Joseph D
Beaufort Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Port Royal, SC 29935
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Gentlemen answer the phone in a timely manner and assisted me in getting my return, parked in front of store
JEFFREY WThe manager was extremely polite and helpful! He insisted we take 4 of his bottles of cold water with us because it was such a hot day. I can't say enough to explain how he went out of his way to accommodate me, a 73 yr old woman and my 50 yr old daughter.
CHRISTY TExtremely Satisfied The gentleman at the front desk was very nice and helpful He explained everything and he was very nice Would definitely recommend this location
Jon DGuy was super friendly! We talked and talked like we were best friends! I enjoyed our conversation! Very business minded and career oriented!
Shermekia W