Was worried about the location, since it is unmanned. Saw truck easily from road. Had to call ph # to get key access in lock box. Woman on phone was not very pleasant and got upset at my not understanding instructions since I was on the car ph and I was relaying instructions to someone else. U-haul app also wasn't working very well and it froze, so pictures of the license, etc weren't processed. Overall, this location worked, but it wasn't the location I requested for pickup.
PAULINE S
Prima Vista
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Port Saint Lucie, FL 34952
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Customer service never let me know that this location was a remote location, no staff there to assist, you had to download the app, which no one told me.
Romona Sno personnel to talk to at drop off location.
brandon sThere are no instructions or employees on site. No assistance available.
Timothy SNot happy with this location at all. Customer service was no good no call back waited 40 minutes without any response
Marysol L