Horrible site with no internet access from three cell phones I tried, no customer service. Site appears like a junk yard. Phone call to listed phone never picked up or responded by uhaul reps. The app asks that i use phone to complete truck rental and return. I have to go block away to use the horrible app. When i upload images of license the app take 15-30 minutes just to upload single image. May images could not be properly uploaded. The app does not advise users to take initial meter reading. I do not believe i was charged accurately for mileage. Please close this site or make some facilities available. It took me 45-60 minutes each during rental and return. I have been renting cars for decades but never saw any such poorly manage site so far.
Dhiraj N
Storage X
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Port Washington, NY 11050
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Excellent online rental process with very helpful customer support. All vehicles clean and in great condition.
Samuel Rthis is the second time im renting from this location and i had issues both times getting my truck and it takes like 20 minutes to get the car at least. second on the app it says to please arrive within an hour of your reservation. Apparently its 15 min before your reservation is cancelled and I had no notice of that.
LAUREN CThe parking lot was covered in ice. I know there was a snow storm the day prior, but it was not very safe.
Louis DThis is a VERY convenient location for those in Port Washington, and the truck was more than adequate for our needs. I appreciate that there was a tie rope and handtruck in the back of the truck, although I did not use them. However, it was not so clearn.
Irwin Z