I should have listened to the previous 20 one star reviews. Regret coming here. Took almost 2 hours to retrieve the car. No is at the location. Online pickup is a mess. They charged me extra fees which I am disputing now. Do not book here.
DANIEL L
Storage X
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Port Washington, NY 11050
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Customer Reviews
- 2.5 Average Customer Rating
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This location is the worst. Never go here. It is an automated only system that works poorly. I was also, missing a hand truck that I ordered and paid for and the start millage was also incorrect what a mess really
JOSEPH LIt took over an hour to log on to the U-Haul website and retrieve the key for the rental truck. I was still charged for the full day. I spent an hour in the phone with customer support before someone was able to resolve the issue and release the truck.
LEWIS BService was horrible I hope that place shuts down
JOSEPHB AThreatened by location after leaving them a bad review that they would call the police and tell them the van was stolen.
JAMES M