We went back on a day that was advertised to be open but was not and looked like it has not been for years. Very dirty and NO PERSONAL at location.Valencia M.
Furniture Source West
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Port Wentworth, GA 31407
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- 3.5 Average Customer Rating
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no one onsite. trash everywhere. no answer to phoneW. DEAN R.
Hold on to the employee who helped me! She was fantastic. She was willing to open the store on a Saturday to make sure that I got the trailer that I needed to pick up. She was incredibly patient and polite. She's a keeper!James P.
No one was there to check out the truck for us so we were moved to online check in. The digital portion of uhauls pickup was a disaster. We waited for 45 minutes in the parking lot and 10 minutes on the phone to reset our account. Another family was also there to pickup there rental and they were struggling ro get the scan to work too. Save yourself time and just go to Penske.Matthew V.
This is a confusing location to find. Were it not for seeing U-Haul trucks on the lot, I would have missed it because there is absolutely no signage. The 'Furniture Store' is simply a run down brick building, again, with no signage. The lot is small, cramped, and somewhat difficult to get out of with the 26' truck and car trailer. The attendant rescheduled my pick up of the truck and trailer a day earlier than needed because I had requested 10am for pickup time, she said 'I don't get there that early so can you pick it today?'. She was a nice person and seemed competent, also added a day to my rental because of the early pick up. The problem is, I lost most of a day of packing to unexpectedly go get the truck, which was at a location that was an hour from my home. That put even more pressure on us to get the truck packed, not to mention finding a place to park the truck and trailer overnight because I lived in a HOA patrolled neighborhood that would not allow moving vans to be parked on the street. It was very inconvenient having to park the truck and trailer at an overflow lot for a movie theatre, which when I went to retrieve my truck and trailer, had the police and the security people for the lot waiting to talk to me and threatening to have the equipment towed. This all began with having to pick my equipment up at 1pm the day before I needed it instead of my request of 10am the day of loading.Scotty M.