The pick up location was okay and the staff member there was very kind and helpful; the issue was that this location was far from our GUARANTEED pick up location and the truck they eventually found was much larger than we wanted or were prepared to drive long distance. Despite online reservation AND return email from UHAUL guaranteeing our truck was available- there were NO trucks available when we arrived and we lost time moving while they searched for a truck. The reservation was made 2 months in advance. This was not acceptable business practice.
Paul S
Furniture Source West
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Port Wentworth, GA 31407
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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there wasn't any personnel on site
Chantol JThey weren’t open when I dropped the trailer.
Michael LOur reservation was cancelled on us 12 hours before the move and we had to last minute book a smaller trick with this location. There was nobody at the location at the hours it said they were open and there were multiple people waiting for them to arrive and nobody was answering the phone. They also cancelled my reservation for the toy hauler without even giving me a call because I didn’t pick it up on the first day of the reservation despite my husband telling them I wouldn’t be picking it up until the next day.
zoanne HJust a drop off location, not staffed
Tracy B