interior was gross. engine revved and truck lurched at complete stops while standing on the break
Judd M.Moving Truck Rental in Portland, OR at U-Haul Storage at Columbia
955 N Columbia Blvd
Portland,
OR
97217
(Near I-5 and N Columbia Blvd)
(Near I-5 and N Columbia Blvd)
Services at this Location:
Contact Us
955 N Columbia BlvdPortland, OR 97217
(Near I-5 and N Columbia Blvd)
Services at this Location:
Location Hours
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Portland, OR 97217
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
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Moving Trucks
We have the largest selection of new trucks!
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Trailers & Towing
Our cargo and utility trailers start at $14.95!
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Self-Storage
We have the most coverage in North America!
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U-Box® Containers
We ship across town or accross the world!
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Moving Supplies
We sell hundreds of products to make moving easier!
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Trailer Hitches
U-Haul is North America's #1 hitch installer!
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Propane
Propane service delivered straight to your door!
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History
We have an adaptive reuse program to better the enviroment!
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Thank you for such excellent and attentive care. The service reps who assisted me were professional and friendly, but I would especially like to commend Eric. He went out of his way to be helpful and made what was a terribly stressful and sad moving experience go as smoothly as possible. I can't thank y'all enough!
Diane J.- Rating:
- 5.0
Everyone here is always so friendly. The woman who cleans the rigs is super nice. The people working the registers are also nice. Keep it up!
Heather K.- Rating:
- 3.0
Overcharged for gas. Returned with the correct amount and still charged for gas
richard C.- Rating:
- 3.0
Hidden fees in Oregon. Excessive tax was not disclosed when reservations were made.
Richard W.- Rating:
- 5.0
I had a brand new van (165 miles on the odometer), so the equipment was first rate. No muss, no fuss with both picking the van up and dropping it off. The van and experience were perfect for what I needed.
DAVID R.- Rating:
- 5.0
That was the best running moving truck I think i have ever driven! Thank you for the great experience.
Gary G.- Rating:
- 5.0
Customer service was great on the phone and in person! Friendly, helpful and knowledgable
Luke K.- Rating:
- 4.0
Create a better way to explain the charges that will be added to the bill and have mutual understanding of the gas gauge level when leaving the lot and offer to find better price deals that would help with saving the customer a few bucks.
DAREN DAVID K.- Rating:
- 3.0
Stop harassing motorcycle riders for hauling their bikes
FOX J M.- Rating:
- 3.0
Be available by phone more often. I called in 3 different time over the period of my two rentals and I waited for over 10 minutes each call before speaking with someone.
SEAN MICHAEL S.- Rating:
- 3.0
people working at the location seemed to not care about anything. I was givien a van with almost 1/2 a tank less than what the agreement said. They said it would be fixed but it wasn't when it was returned and lucky I over filled it. When pulling in to return a worker with her small dog where in the return tent and dog almost ran under the truck. Did not seem like a professional place.
Andrew F.- Rating:
- 5.0
The customer service representative was great he had a positive attitude and was very helpful
WILLIAM HARLEY C.- Rating:
- 5.0
The guy who helped me was excellent. Prepped with all the details. Kind and funny. I had excellent service from him (Eric).
ERIC L.- Rating:
- 2.0
Actually have the vehicle where it's supposed to be but hiding behind the building.
Cody C.- Rating:
- 1.0
Not swindling customers, actually maintaining your vehicles so they function, and honoring your employee's words about gas reimbursement would all be good places to start.
Rebecca R.- Rating:
- 3.0
Fuel level was marked 5/8' on my contract but when I went out to truck to look over things, the gas needle was actually touching the 1/2 tank mark. I came back and told rental agent and he said I had to go to website to note discrepancy, which I did. While on that site I was instructed to take a photo of gauge, which I did. You have that picture. When I turned in this 15 foot truck, the gas needle had actual space s (vs. touching) between the gas needle and the 1/2 tank mark. Agent said he couldn't process my contract completion because your entire UHaul system was down across the country. I'd made a point to fill tank to slightly more than what it had been when I picked it up. (I have picture of the gauge) I was told I'd get email of final contract when system was back up. When I got that closing statement- I had been charged for gas. This is a rip off! That charge must be reversed. Do you do this to everyone? I tried to call to get this corrected but the wait time was “more than twenty minutesâ€, (which I didn't have) Please look at photo I sent originally. Not sure if I can send photo of end of rental tank level, I using this survey. I'll try, but if ir can't be done, let m know how to send it to you. I won't drop this until the unfair gas charge and tax are credited back to me.
Paul D.- Rating:
- 5.0
Amazing service!
Chris G.- Rating:
- 2.0
They need to be more accommodating to customers. They would not come out to do over the preinspection even though I had asked. The truck had many little dings that was not sure if I need to record and it was covered in grass. I did not want to be responsible for these things and just wanted them to look at it, with social distance of course.
PETER L.- Rating:
- 5.0
I can't recall the name of the guy that helped me, but when I came to get the trailer, I had a wiring issue on my truck. He went out of his way to help me figure out the issue and fix the wiring. Very pleased at the service I got!
BRYAN E.- Rating:
- 4.0
N/A
Cheyenne W.- Rating:
- 5.0
Easy return! Again wonderful customer service! Moves can be so stressful- your company made this journey easy! Thank you!
ELIZABETH A.- Rating:
- 5.0
The guy that helped me was really nice, and made it super easy with me to get everything done.
TINAMARIE G.- Rating:
- 5.0
The two men working on Sunday were very helpful!! Thanks!
Susan M.- Rating:
- 5.0
Contactless check in needs some process improvements. Not at all intuitive or smooth. Staff there were helpful in sorting it out but the whole thing took much longer to do than it should have, and should not have required outside help.
Jon U.