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ZACHARY L | Overall ExperienceSelf Storage Units in Portland, OR, 97217
U-Haul Storage at Columbia
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Have more people for the line. They didn’t miss a beat with a bunch of complicated problems from the people in front of me but had too much to do for such a busy location. Need three people, not two.
mark v | Overall ExperienceAll office personnel was very polite and friendly as well as very helpful
JASON W | First ImpressionsAbby and Amryn was very helpful .
BRENDA A | First ImpressionsThank you. The free month special was great. I wish regular monthly fees were cheaper. The staff were great to work with.
Patrick E | Overall ExperienceThe authorized person on the storage unit was denied access despite his information was on the account- after a phone call to the corporate office or the info line and another staff person at the facility confirmed the authorized person is on account but no key was provided to unlock the unit and we had to pay a locksmith to $165.00 to unlock the lock which was initially left at the front desk/ office
Michael H | Overall ExperienceThe facility was very clean the people that work there are awesome well lit convenient the price was right so I would recommend anybody to go ahead and get a spot there
mary T | Overall ExperienceAimee and Texas were awesome. Aimee talked to me on the phone and made sure to tell me about the promotion for a trailer. She walked me through the whole move in process and made my current move/ unpack wildly easier! She deserves a promotion/raise!
NICOLE P | First ImpressionsThe pricing wasn't that much different from other storage facilities
Uriah K | First ImpressionsVery friendly staff!
MICHAEL M | Overall ExperienceThe best experience of using a storage facility I have ever had. This operation has helpful people, great security, cleaning staff keeping on top of bathroom and public area cleanliness and more. Worth every dollar of tge monthly fee!
Angus L | Overall ExperienceThe General manager or store manager is so helpful and knowledgeable.
Alexis R | First ImpressionsAimee always goes above and beyond to find solutions that are good for business and good for customers. She deals with us when we are at our worst and gives us her best. My recent experience of packing everything into a cube was so much better because of her input. She really cares and understands the deadlines involved in moving. You couldn't ask for better service!
Brianne W | Overall ExperienceI would ask for more and larger trollies to help with the movement of moving items in the truck, to the actual storage unit. I will contact U-HAUL when I am ready to move-out of the storage unit and move into a permanent home, once we have completed escrow. I am hoping to hire both a U-Haul truck and one or two U-Haul employees to move my things from storage to the truck; drive to Milwaukie, OR house address; and unload the truck.
olivia b | First ImpressionsEveryone who works at this facility has been fantastic. The grounds and units are super clean, well lit, and very secure. I’d definitely use this location again if I need storage.
Lisa V | Overall Experiencefriendly🙂 staff & experience was Good highly recommend
CHRISTIE V | First ImpressionsThe lady checking me in did kinda hurry through the rental process, but, overall the experience was good.
CRAIG E | First Impressions