The software on the checkin was problematic, especially the capture of images (front and back of driver's license, passport for non-driving renter, (worked poorly)) and images of vehicle (wouldn't accept photos from phone's camera).
HUNTER M
Downtown Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Portland, OR 97209
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The cashier didn't explain the drop-off process. Had no idea what to do until I wanted up to drop off the key and saw the sticker to go to the website and fill out the survey.
TIMOTHY RThe vehicle that I picked up is a completely different vehicle than the one offered on your website. I was also charged $75 when it was suppose to be $19.99 plus mileage.
JOHN KVery accommodating and friendly staff. I will definitely refer people! Thank you
Terri SThe online check I. And check out is ridiculous. I wasn’t ablw to check in online, but really that self check in/return took forever. It takes a person less than 5 minutes to see all that stuff for which you require pictures. The app is NOT faster NOR is it convenient. Those people have a job- they n Should do their job!
Jalna A