Staffers Karen and Holly were friendly, informed, quick and capable!Mark D.
Moving Truck Rental in Poulsbo, WA at North Kitsap Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Poulsbo, WA 98370
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The only complaint I could have about the excellent service they provided was that their parking is small. Not that they need a large parking lot, but a minor nuisance when I debated parking in the handicap spot...Chaz H.
The service and the equipment we're excellent. The pickup truck I rented had a very slight smell of cigarette smoke inside. Also, the gas tank was not completely full but the contract indicated it was full when I rented it. I can tell because the needle was slightly below full and I took it anyway because I figured that's the way it is red with a full tank. But when I filled it to return it then needle was much higher and I used much more gas than my mileage should require.Peter L.
Super friendly, and effortless rental process. I rented two trucks in two days, both were very painless. Really excellent staff.Lisa S.
Can't think of anything that needs improvement. Very pleasant experience overall.Victor R.
I brought back the truck 7 hours early. Manager didn't say hello to me upon return. He showed in his body language and verbally said ,â€wowâ€ when he seen he had to clean. I paid 25 extra for it to be cleaned. Made me feel uncomfortable as if I had did something wrong. It a service Uhaul provides so I don't understand his demeanor.carrie C.
Bigger key drop box sign or directions to the box on the receipt it wasn't easy to find in the darkZachery D.
I'm a regular customer here, and booked trucks to New Jersey, CA and local trips. I was going to use them for my upcoming move to San Juan Islands but the check in was ridiculously slow. I waited 35 minutes while he chatted up one customer. He wasn't wearing mask properly. It took only 6 minutes to check me in. Clearly he didn't care about keeping me waiting. During the 1/2 hour delay I had to pay $150 to movers who were waiting for me. I'll never rent from this location again.Elizabeth G.
Way over priced. A trip from Poulsbo to East Bremerton back to Poulsbo cost me $80 for a $19.99 pick up truck.Brandi W.
You billed my credit card twice for a single rental. Your mobile system is terrible. It wouldn't recognize my account password. Had to go to three locations and waste 90 minutes of my time to finally be able to rent a van from you. Very disappointed with all of the aggravation you caused me today. I've had good experiences with U-Haul over the past 40 years. Not sure if I'll ever do business with you again.Bill D.
I was great the only suggestion is let them know about the condition of the ground which they will be walking in for picking up the truck. I had very muddy shoes and wet feet because of the rains and muddy grass which is where the truck was parked. Maybe having someone pull it out of the mud would have been nice or following me to it.Julie H.
The employees here do not wear masks.Tessa M.
The Counter Guy was not wearing a mask even though our state requires it during the pandemic. He said he had a medical exemption. Hand yet, he wasn't wearing a face shield either. Seriously???? For the few minutes we're inside getting the key and directions to the trailer, he couldn't make the effort to slip on a mask? This attitude just shows a total disregard for trying to keep his neighbors and customers safe, only thinking of himself and his comfort or political positions. If he is so medically fragile, he shouldn't be out in public these days. And if he chooses to not to wear a mask, he should have alternate arrangements for trailer or truck pickup and drop-off those of us who feel uncomfortable inside a store with unmasked people. even if they have a medical exemption. Makes me wonder what other safety precautions he is ignoring!!!! BOOOOOO!Joe R.
The employee behind the counter did not have his mask on when i went inside and didn't put one on while i was inside.Tessa M.
Whole Truck smelt of weed, made my all of my furniture smell of weedGarrett C.
Excellent service. People very efficient and friendly. Very pleasant experience and I would highly recommend.margaret H.
They were great!Steven J.
Great customer service; very detailed with explanations for early returns and after hours drop off, also advised that check engine light was one, but only because the truck was due for its annual service. Whole process was hassle free and will return when needed.Kyle Y.
Very happy and friendly staff at both pick-up and return.Ryan H.
Extremely friendly and helpful salesperson.Lyn P.
Quick and easy check-in and drop offChris L.
Unable to offer any comments that could improve the Excellent service provided.Dennis T.
The truck leaked water onto the top front shelf and it soaked our furniture and boxes. The truck was not sealed.Clinton P.
Our drop off location was very nice and helpful!!Katie G.