Better communication & customer service would be appreciated. Would be nice to have person show one how to unlock & lift up back door, advise us beforehand that it would probably be frozen so may not open, go over basics of operation, and tell us where to leave dollies (worried about them getting stolen out of unlocked storage part, so put in cab).
JOHN M
Hands On Car Wash & Detailing Centre
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Prince George, BC V2M1G7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Better customer service. Asked for 60 blankets got 12. Was told that it “ isn’t my problem” by employee. When I called later the manager told me he called and left a message so that’s good enough. And your cell phone app wouldn’t allow me to pick up the truck. Had to sign in on the website through a different cell phone.
Corey BThe app/website is one of the worst I’ve ever seen, barely works especially on returns, plus the spam trying to get you to buy extra items/services.
BRAEDEN PRental vehicle had several safety issues: 1) Vehicle veers to the right at higher speeds (80kmh+) 2) Windshield wipers completely worn down and were initially dirty, had to step out twice in pouring rain to wipe away the muck Also why is the gas needle moving on its own???
Sebastian BEasy to access and drop off. Definitely will recommend friends and family
JAIMIE P