Do not bother renting dollies or blankets because they don't have them. Best bet is to make sure you have your own supplies.Carianne R.
Mr G Shell
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Prince George, BC V2N5M4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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Drop off was flawless. At least that was a positive from the rest of this horrendous cluster fuck.Alan P.
The persons who rented the unit to me were unprepared and seemingly didn't know how to do the check out process. There was no walk around of the unit. The unit came with less than a full tank of fuel. There was nowhere near the amount of moving blankets I requested. Then there was the truck itself. When you started the unit all you can hear is exhaust leak. All you can smell is exhaust leak. After some further inspection I find the exhaust manifold is cracked and pouring exhaust our under the drivers feet. This is in no way safe for people to drive. While my wife was driving behind me she noted the tail lights were flickering like mad whenever I would brake or signal. The headlights were dim and poorly aimed making them next to completely useless. Thankfully most of my driving was done during the day. The windshield wipers were so worn out they would barely wipe the big wash off the windshield. When climbing hills there was a loud squealing coming from under the cab , not the engine most likely transmission. The cab was dusty and had spilled drinks of previous renters on the floor. The exterior was filthy with dust and a thick coating of bugs all over the front. I did not expect to have a brand new unit to drive across the province but this thing should be retired and put to scrap , I was incredibly lucky it survived the trip. I am so unimpressed with this rental unit and location I would recommend they not even remain open.RYAN C.
The price quotes online should match when a person calls to make a reservation. If a discount is given to a customer, it should be honored. If it's in question then customer service should have access to recordings Immediately or other staff members qualified to do so.teresa F.
The drop off staff was rude and made me feel like I was bugging him with my questions. I never used their services before and I wanted to make sure I completed my end of the contract. But he snapped and seemed bothered that I should have questions dropping off equipment and just leaving it there. Other than that I was very satisfied with uhal's service and would use it again if needed.Allen O.