not any thing was great
RALPH A
Willowbrook Outfitters
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Princeton, WV 24739
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Used these guys numerous times. Beat shop around.
JOSEPH RThere was a large counter-top left (6x2 feet) in the truck and the box had not been swept. The Rep who brought me out to the truck opened the cargo door and looked in before telling me it was good. The engine and transmission ran reasonably well, although there was a significant wabble in the front and the truck tended to slide to driver's left, the steering wheel was out of alignment with the front wheels. It appears that trucks are turned around between renters with NO maintenance checks what- so- ever. This may not be much of an issue when trucks are used for a day or two and driven 30 or 40 miles. But I made it perfectly clear that I'd be driving this truck well over 600 miles and I had it reserved for 5 days - All this was included on the reservation request I submitted. I stopped by a couple days before the rental to ensure everything was set. At that time I was given a UHual Truck number and told that would be the one I'd have. When I arrived to pick up the truck 2 days later, that truck was not there and I was given a different one. There were other more minor things wrong with truck I was given - there was mud on the floorboards, the window handle was broken and the ramp was sticky and required two people to close it fully.
KEITH SI emailed them early in the day the day before we were dropping the trailer off to find out if we could drop off the next day before they opened. I never got a reply, so I called and the woman I spoke with told me it was okay to drop off early and someone would log the trailer in when they opened up. The trailer and supplies were dropped off the following day before they opened. I sent an email to them confirming the drop off, and again, never received a reply. So I called at 5:00pm and asked if they were able to log in the return and close out the contract. The nice gentleman said they were expecting the trailer and didn’t know it was on the lot, and that he would take care of it right away, which he did. Shortly after, I received an email receipt showing the contract was closed.
Katherine ONothing, they are real friendly and real knowledgeable can ask for no better
TIMMY A