great job
KAMAL N
Prospect Treasures
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Prospect, KY 40059
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I declined the extra insurance. The attendant was noticeably not happy about that. After I filled the tank and returned it as promised even parking it back in its original spot he charged me a fee. That fee was slightly larger than the extra insurance fee. Not to mention this location was way out of my way )30 mins one way) as I was directed by U-Haul since the place near me apparently ran out of trucks. I drove past 2 other U-Haul places with plenty of trucks. I don’t think I will use U-Haul again.
Kevin LThere were cigarette ashes in vehicle and alcohol in the passenger seat. Definitely not clean.
NICOLE LSuper friendly and helpful team and easy to come and go without delay. Have rented 2 different trucks and have had a great experience, affordable price, and would rent from them again!
LORA HWe rented from this location because it is close to home. We need a one-way to Atlanta. When we were checking out he factored in mileage and return location - giving us only 513 miles for our trip. I picked the return location which was supposed to be within a few miles of our destination, but ended up being 22 miles away and over an hour drive in Atlanta. He also up sold us on the insurance. We ended up locking the keys in the truck (since it doesn't use a smart start system) and we called the location that was 22 miles away (we would have been close to going over our allowed mileage of 513) - not knowing yet that it was that far. They came out, charged us a $100 and said it had to be cash. Then after realizing how far away it was - we called that location back and asked if we could drop it somewhere closer - they were not nice and said that we could be charged for dropping it at another location. Overall I felt like we did not receive good service from either location and that we were taken advantage of. I would not recommend this location to a friend and I would not use them in the future.
JAMES M