The after hours return was a hassle. Using the QR Code and all the input with the pictures, etc. It should be as easy as returning a car rental with just dropping off your keys. We were there an hour trying to figure out how to use the app, etc. Could have been much easier!! Had to call the 800 number for help and he dropped the call when he tried to transfer me to another person. I didn't get the code number until we were on the road. The person who helped us pick up the truck was very helpful, but returning was irritating.
Susan K
C&S Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pullman, WA 99163
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Process of checkout and return was very simple, and the staff were phenomenal. It was by far my best Uhaul experience over the years!
Steven LEasy drop off although we were greeted in the parking lot and handed the keys without any formal paperwork or walk through.
CATHERINE SKeep doing what ya doing. 👍
CHRISTIAN HGreat staff. Easy drop off. 10’ truck rented was new. It was a pleasure to drive, handling well with good AC.
CARL B