The process when we were checking out took the longest but it was smooth overall
Angel D
C&S Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pullman, WA 99163
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Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkThis location notified me upon arriving that the truck had 8 miles of gas remaining until it was empty and that I was going to receive a gas credit on my account. While I appreciate this ‘credit’, the sheer fact that I had to worry about whether I could really trust 8 miles left in the tank felt unprofessional and concerning. In addition, this location did not check the truck properly. AFTER, filling the tank with gas, I noticed that a tire on the truck was at 8psi. I had to immediately work with Roadside Service. They were helpful and professional. However, this could have been absolutely avoided if this site had done a proper check of the truck before releasing it. This facility would have been aware of the low tire pressure, because after taking my initial photos of the odometer, I later saw that the tire pressure was presenting as a problem then. However, the warning that I had only 8 miles left of gas was the more dominant indication. I do not recommend this location.
HEATHER CThe truck was not swept out, there was dirt all over the floor of the box
tyler TU-haul has always been great to me and this was no exception. The staff at C & S Mini Storage were so friendly and helpful! I had such a smooth experience and would enjoy using them again for uhaul or storage needs with no hesitation!
Carla CThere is no one available to interact with. Scan a QR code, figure out how to log in to a uhaul acct, than go find somewhere to position the equipment, and take photos. Then you leave, hoping not to be changed for anything extra or accused of damage.
Brian C