Stop trying to make extra money off of folks
Kayla T
C&S Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pullman, WA 99163
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Our original truck was supposed to be at 8am at U-Haul center in Moscow ID. The day before we got a call that we couldn’t have that truck but we could have one in Pullman, WA at 10:30am. We had to reschedule our moving help from 10am to 11am. Fine. Our second truck was not returned on time by the previous renter and it turned out they had a miscommunication and were not planning to bring it back until 5pm when we had it rented at 10:30. The gal at C&S mini storage in Pullman, WA was super helpful and made several calls to try to find us another truck. The U-Haul app gave us an update that said there was a truck in Moscow ID. We drove 15 minutes to that location and they had no idea what we were talking about because they did NOT have a truck for us. Meanwhile, our U-Haul hired moving help was waiting for us at our home. I talked to a U-Haul rep on the phone and they didn’t know when or where I would be getting a truck. We left Moscow and went home to just wait for a call back. This was a very stressful time for us because we had a tight schedule at our new location (after the move). About a hour later the U-Haul rep called back and was able to get the original renters to return the truck. C&S mini storage called us (above and beyond) to let me know it was ready. We finally drove off at around 12:45pm and miraculously, our moving help waited for us (also above and beyond). The truck was clean but it was missing a muffler which led to the mudflap being melted through and a hole worn through the body on the passenger side near where the muffler was supposed to be. There were literally no other trucks within a reasonable distance so we had to take it. We drove caravan style with another car right behind the U-Haul for 500+ miles to make sure nothing caught fire. We reported the damage to the drop off location.
ROBIN VGreat customer service. They were really helpful and an easy process.
Euhenia PGreat service
BLAISE BI just did a drop but very convenient.
Deanna M