The trailer was maintained correctly Leftside front tie down strap was cut and too short to go over standard size tire and also the safety chain in the rear to go over rear axle hook was broken. Called location where I got it and he answered, I told him the problem with the transport trailer. He told me. Ya I know. It was like what do you me to do about it. No help. Asked for a price reduction. Never saw one I had to make do and make a strap and a chain to make the equipment work. It needs to be repaired correctly before it looses a vehicle on the freeway or road way Please a report call me
EUGENE H
J&J Mini Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Puyallup, WA 98372
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- 4.0 Average Customer Rating
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Uhaul is too expensive I only needed to use the truck to get a washer and dryer and it cost more to rent the truck then for the washer and dryer kinda ridiculous
JODIE WExcellent professional service!
ALAN BI showed up at the listed 9 AM open time and started the check with the U-Haul app. When it came to checking the number on the top right of the vehicle, I noticed the only vehicle in the yard did not match my number. When I went to the office, the door was locked and the open sign was not on. I rang the doorbell in about a minute later, a guy who looked like he just woke up said I'm really sorry give me just a minute. When you came back I mentioned that the vehicle in the yard did not match the one that the app said I should take. He struggled logging into his computer and finally figured out that the one I was supposed to take was locked back in the yard. He went and pulled it around for me. The only other real issue after that is the gravel driveway has a lot of potholes and is very uneven and it was raining very hard that morning which made it hard to walk around and get pictures of the vehicle to finish checking out with the app. Everything else was fine after that.
Kristofer WFriendly and quick customer service. Everything went as planned.
JOSE G