I know I went over on the miles so I had to pay extra but I did put in the proper amount of gas. Got charged for 3 gallons at an insane price. Nowhere near there was over $5 a gallon but was charged over $15 for 3 gallons of gas. Absolutely outrageous!!! You will be getting a call. I wanted to return the trailer at a different location to make my move easier and was told it would double the charge if I dropped off at a different address. Even though the one I was hoping to drop off at was less miles vs the one we picked for drop off. Again ridiculous.
NICKOLAS C
Express Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Puyallup, WA 98373
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Staff was very friendly and helpful.
RICHARD RWe have rented from this location multiple times. Our experience is typically very positive. Today however, we were given a truck that not only had debris in the back, the engine light was on. When we brought the light to the attention of the young man who was taking care of us, we were told that he was aware of it kind of blew us off. When we returned it, we told him we were returning it cleaner than we received it. He gave us the excuse that some people don’t do their jobs. We found him very unprofessional and unenthusiastic, almost to the point of being unfriendly. Although I said I would recommend this location, I would also advise that you verify everything carefully.
STEVEN AI think it’s unreasonable to charge for an entire day if you can’t return the truck until 12 . And no night drop.
PATRICIA KAlways great to work with this U-Haul business, and staff it's the only place I rent from for my needs.
RICHARD G